8x8 launches Resolve for deskless workforce alerts
about 12 hours agoEmployers may reach frontline staff faster during outages and evacuations, with 8x8 Resolve logging acknowledgements across multiple channels.
UK stories
Drivetime named podcast partner for MOVE 2026 event
Live interviews at MOVE 2026 will give executives a new forum to discuss mobility technology, with more than 250 speakers expected.
nexfibre's Netomnia deal signals UK fibre shake-up
Pressure is mounting on smaller altnets, with debt and weak cash flow risking wider disruption to UK broadband competition and public investment.
Centrica names Chameleon as smart meter display partner
More UK households could get real-time energy usage data as Centrica adds Chameleon to bolster smart meter rollout supply capacity.
UK firms say infrastructure gaps slow green efforts
Britain's green push is being hampered by patchy charging, poor data and weak supply-chain transparency, executives say.
Submer launches Rubix Data Centres for AI campuses
Backed by more than 8GW of powered land, the new unit targets scarce AI campus capacity as demand for power and grid access intensifies.
Parloa opens London office as AI expansion gathers pace
London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.
Expert Opinions
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Why does CX and UC need to be designed together?
Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.
about 13 hours ago
Quietly transforming CX without replacing humans
AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.
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How partners can position the PSTN switch-off as a strategic growth opportunity
With two million legacy lines still live, businesses face service disruption unless partners turn the 2027 PSTN deadline into migration gains.
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Voice as a modern growth lever for MSPs
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The opportunity for microgrids in an AI-powered future
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When 'good enough' cloud communications quietly becomes a risk
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Control, agility, long-term value: The 4 non-negotiables for cloud ...
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Latest News
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BT joins Anthropic cyber project to bolster defences
The telecoms group will use Anthropic's Claude Mythos Preview to spot vulnerabilities faster as cyber threats grow more automated.
London keeps Europe's top spot for tech investment
Technology investment softened last year, but the UK still drew more projects than France and Germany as London stayed ahead of Paris.
Apple expands intelligence across apps & Siri revamp
The rollout deepens Apple's AI push, but some users in Europe and China will miss key features as Siri's remake arrives later in beta.
TiVo Ads partners Tunnl for local TV audience data
Advertisers gain clearer local viewing insight as TiVo Ads' data is added to Tunnl's platform for campaign planning.
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Owen McCarthy
Reviewer
Owen McCarthy has had a long love affair with all things technical since the dawn of the computer age. A child of the 1960’s, he agrees with legendary author, Douglas Adams, that digital watches were a pretty neat idea. By the 1980’s Owen was learning how to code using C and by the turn of the century, he was teaching HTML to enthusiastic youngsters. These days, Owen can be found pestering editors for new technology to review on an annoyingly regular basis. In his spare time, he rides motorcycles of the three-wheeled variety, studies theology, aqua-jogs, and works hard to honour his late wife’s request to live a joy-filled life.
Sean Mitchell
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Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Quietly transforming CX without replacing humans
AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.
2 days ago
Altnets warns AI boom is straining connectivity networks
Connectivity could become the bottleneck as AI-driven data centres and mobile traffic push fibre networks and power demand to new limits.
Last week
Gigamon & Splunk join forces on federated telemetry
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
Last week
IDC forecasts record smartphone shipment slump in 2026
Higher handset prices and supply shortages are set to hit low-end buyers hardest as worldwide shipments slump 13.9% next year, IDC said.
Last week