About Catherine
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine
Negative AI experiences put GBP £9 billion UK online sales at risk
Last week
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digital transformation
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cx
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martech
Negative AI experiences in UK online shopping risk GBP £9 billion in sales, with 75% of AI-related reviews expressing dissatisfaction, new data shows.
Allied Telesis unveils OneConnect for unified cloud management
Last week
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firewalls
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data protection
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network infrastructure
Allied Telesis launches OneConnect, a cloud platform with AI-powered automation and unified management for wired and wireless networks.
Dynatrace expands AWS integrations & wins LATAM partner award
Last week
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devops
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hyperscale
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cloud security
Dynatrace expands AWS integrations with new AI and security features, winning LATAM Partner of the Year for its enhanced cloud service capabilities.
DataSapien unveils AI platform for secure, cloud-free mobile apps
Last week
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data protection
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mdm
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cx
DataSapien launches AI platform letting mobile apps run AI models device-native, boosting privacy and cutting cloud costs for app publishers.
UK sees world’s highest Black Friday growth led by loyalty spend
Last week
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cx
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martech
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ai
UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
BT launches UK-based sovereign platform for secure cloud & AI
Last week
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data protection
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hyperscale
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dc
BT has launched a UK-based sovereign platform offering cloud, AI and voice services to enhance control, security and compliance for British organisations.
Cognizant aims to upskill two million globally for AI era by 2030
Last week
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digital transformation
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martech
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cdp
Cognizant aims to upskill two million people globally by 2030 through its Synapse initiative, doubling its goal amid rising AI job disruptions.
Wi-Fi quality of service cuts latency by 70%, boosts reliability
Last week
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uc
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network infrastructure
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martech
Wi-Fi Quality of Service trials cut latency by 70%, boosting reliability and enabling improved performance for gaming, conferencing, and streaming.
Cyber-extortion incidents surge as criminals target small firms
Last week
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ransomware
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advanced persistent threat protection
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cybersecurity
Cyber-extortion incidents rose 44.5% to 19,000 victims, with small firms targeted most amid a fragmented, global cybercrime landscape, warns Orange Cyberdefense.
Social shopping sees record Black Friday surge as UK eCommerce grows
Last week
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social media
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online shopping
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black friday
UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.
SER Group acquires Metaforce to boost AI-powered communications
Last week
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document management
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ecm
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cx
SER Group has acquired Sweden's Metaforce to enhance its Doxis platform with AI-driven tools for automating and personalising customer communications.
CIS partners to create new AI agent security guidance for firms
Last week
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application security
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ai security
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ai
The Centre for Internet Security teams up with Astrix and Cequence Security to develop AI agent security guidance, addressing new risks from AI adoption.
Panaseer launches AI-powered suite to boost cybersecurity clarity
Last week
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advanced persistent threat protection
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ai security
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risk & compliance
Panaseer launches IQ Suite, an AI-powered tool that helps security teams swiftly interpret cybersecurity data and focus on high-impact risk reduction.
Trench Group cuts contract review times by 80% using AI platform
Last week
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partner programmes
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risk & compliance
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ai
Trench Group has cut contract review times by 80%, using AI from Luminance to streamline processes and reduce reliance on its legal team.
Payment leaders face modernisation hurdles despite confidence gap
Last week
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digital transformation
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fintech
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cx
Despite 69% of payments leaders seeing their firms as market frontrunners, only 44% prioritise innovation amid legacy and regulatory hurdles.
Datadog & AWS deepen AI observability & security in the cloud
Last week
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virtualisation
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devops
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siem
Datadog and AWS expand partnership to enhance AI observability, security and cost management across cloud and multi-cloud environments worldwide.
Blue Cloud launches health tech expansion across Commonwealth bloc
Last week
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healthtech
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telemedicine
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information management
Blue Cloud expands health tech across Commonwealth nations, targeting $957 billion market with AI diagnostics, biobanking, and digital health solutions.
Accenture & Snowflake launch group to accelerate AI adoption
Last week
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data analytics
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martech
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cdp
Accenture and Snowflake have formed a new business group to accelerate generative AI adoption and data transformation, with Caterpillar as an early client.
Vistar Media launches free global DOOH creative certification
Last week
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digital signage
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martech
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marketing
Vistar Media has launched a free global certification to boost marketers' skills in strategic creative for digital out-of-home advertising campaigns.
Solera drives AI, sustainability & women’s leadership in APAC
Last week
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ai
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clean technologies
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sustainability
Solera advances AI claims technology, sustainability, and women's leadership initiatives to boost collaboration and growth across the Asia-Pacific insurance sector.