About Catherine
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine - Page 86
Google Cloud and Klook initiative to boost customer engagement with AI
Fri, 24th Nov 2023
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data analytics
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public cloud
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cx
Google Cloud partners with Asian travel platform Klook to utilise generative AI to enhance translations, customer service and data capabilities.
Lalamove boosts sales and customer engagement with Freshworks tools
Fri, 24th Nov 2023
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digital transformation
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cx
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martech
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
Dedoco unveils AI platform Ping to protect consumers from scams
Fri, 24th Nov 2023
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cybersecurity insurance
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advanced persistent threat protection
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zero trust security
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
CIISec and The Cyber Scheme become first UK Cyber Security Charter bodies
Fri, 24th Nov 2023
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devops
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apm
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risk & compliance
CIISec and The Cyber Scheme become the first licensed bodies for UK Cyber Security Chartership, setting industry standards.
Kingston Technology maintains SSD market leadership for the 6th year running
Fri, 24th Nov 2023
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ssd storage
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trendforce
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leadership
Kingston Technology continues as global SSD market leader for six years in a row, holding 28% market share in 2022.
Phare Health secures £2.5m seed funding to innovate fintech tools for hospitals
Fri, 24th Nov 2023
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ai
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healthtech
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automation
London-based Phare Health has secured £2.5m in seed funding to develop AI-driven fintech tools aimed at improving financial management in hospitals.
FPT joins SAP's Regional Partner initiative to boost APJ operations
Fri, 24th Nov 2023
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partner programmes
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sap
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awards
FPT joins SAP's Regional Strategic Services Partner initiative to expand its SAP operations across the Asia Pacific region.
Lack of central data storage hinders customer support, reveals Sprinklr report
Fri, 24th Nov 2023
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cx
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data analytics
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martech
A Sprinklr report reveals that 46% of CX leaders lack the central data storage vital for a competitive customer service.
ToolTime launches UK job management software for tradespeople
Tue, 21st Nov 2023
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smartphones
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personal computing devices
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cloud services
ToolTime has released its cloud-based job management software for UK tradespeople, aiming to streamline operations and save up to 30% working time.
Lazada launches Sustainability Academy to empower Southeast Asian businesses
Tue, 21st Nov 2023
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ecommerce
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cleantech
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it transformation
Lazada Group rolls out a Sustainability Academy aimed at nurturing sustainability among Southeast Asian enterprises.
Australian businesses downplay cyber threat despite rising concerns
Tue, 21st Nov 2023
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ai
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cybersecurity
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opentext
Despite growing cybersecurity threats, Australian SMEs and enterprises downplay their susceptibility to cyber attacks, a report reveals.
Genesis Energy picks Gentrack's g2.0 for digital transformation boost
Tue, 21st Nov 2023
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data analytics
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digital transformation
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hyperscale
Genesis Energy opts for Gentrack's g2.0 to spearhead digital transformation, enhancing customer experiences and retail services.
Centrix and Envestnet | Yodlee to enhance financial data in New Zealand
Tue, 21st Nov 2023
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data analytics
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big data
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bi
Centrix partners with global data aggregator Envestnet | Yodlee to enhance financial data improving bank feeds for New Zealand.
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Finalto opts for Solace to boost trading infrastructure for global deployment
Tue, 21st Nov 2023
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london
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singapore
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software
Finalto selects Solace's enterprise solutions to upgrade its trading infrastructure, keen on enhancing global data transfer efficiency.
CSIT and Google Cloud partner to utilise AI for Singapore's security challenges
Tue, 21st Nov 2023
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public cloud
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ai
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ai models
CSIT collaborates with Google Cloud to use their AI and data processing technology for addressing Singapore's security issues.
Unity announces AI innovations and system updates at annual conference
Tue, 21st Nov 2023
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ai models
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early access
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unite
Unity unveils next-gen AI innovations and system updates, including Unity Muse and an anticipated Unity 6 release in 2024.
LiquidStack announces entry into direct-to-chip liquid cooling market
Tue, 21st Nov 2023
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datacentre infrastructure
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hyperscale
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dc
LiquidStack is set to expand into the direct-to-chip (DTC) liquid cooling market with a new range of universal coolant distribution units.
LogicMonitor amplifies LM Envision platform for enhanced CloudOps management
Tue, 21st Nov 2023
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ai
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it management
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logicmonitor
SaaS platform LogicMonitor enhances LM Envision, offering optimised management for hybrid and multi-cloud environments.
Tandem platform streamlines workplace feedback with continuous approach
Tue, 21st Nov 2023
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uc
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genai
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ai
Tandem, a novel platform, aims to revolutionise workplace feedback with continuous review cycles, fostering high-performance culture.
Accenture to acquire New Zealand IT services provider Solnet
Tue, 21st Nov 2023
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digital transformation
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it automation
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partner programmes
Accenture is set to expand its cloud first capabilities in New Zealand with the acquisition of Wellington-based IT services provider Solnet.