About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 129
NCS & Google Cloud unite for AI transformation in APAC
Fri, 8th Dec 2023
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public cloud
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advanced persistent threat protection
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partner programmes
NCS and Google Cloud form strategic partnership to boost AI-led transformation across APAC's public and private sectors.
Adobe predicts 2024 dominant creative trends in new report
Fri, 8th Dec 2023
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gaming
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martech
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digital entertainment
Adobe's 2024 Creative Trends Report reveals four key themes set to influence digital content, including photography and social media.
Australians face 'awkward tax' due to reluctance in asking for repayments
Fri, 8th Dec 2023
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martech
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commerce systems
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payment technologies
Aussies losing out financially during festive season due to 'awkward tax', an unwillingness to ask for owed money.
Cisco reaches goal of impacting one billion lives early
Fri, 8th Dec 2023
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edutech
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digital transformation
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data science
Cisco surpasses its goal of positively affecting one billion lives globally through its technology, a year ahead of schedule.
AI propels European businesses towards increasing smart video adoption
Thu, 7th Dec 2023
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edutech
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data analytics
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cx
AI is increasingly driving businesses across Europe to adopt smart video use, with numerous sectors recognising AI's potential impact.
Study finds over half of of users unsatisfied with AI tools
Thu, 7th Dec 2023
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martech
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genai
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ai
Over half of corporate research professionals are displeased with AI tools, requiring more than just chat functions, says study.
Australians fearful of app failures disrupting Christmas
Thu, 7th Dec 2023
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apps
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cisco appdynamics
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transactions
A recent survey reveals Australians worry over potential app failures disrupting their Christmas celebrations in 2023.
Alert anxiety hits workers over constant out-of-hours notifications
Thu, 7th Dec 2023
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apps
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collaboration
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ringcentral
Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.
Deposco unveils top eCommerce & retail trends for 2024
Thu, 7th Dec 2023
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cx
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martech
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ecommerce
Deposco Europe’s Will Lovatt predicts 'zero consumer' behaviour, eCommerce growth, social media impact and tech advancements will dominate 2024 retail trends.
Managers call for more AI use despite underutilisation
Thu, 7th Dec 2023
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ai
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talent attraction
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engagement
Despite nearly 70% of managers advocating for greater use of artificial intelligence, only 23% utilise it, a Beamery study reveals.
OutSystems forecasts top tech trends for CIOs in 2024
Thu, 7th Dec 2023
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digital transformation
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apm
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low-code
OutSystems' Joe Ghattas predicts generative AI, increased business efficiency, and AI integration in development as top 2024 CIO trends.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
UK IT leaders reveal skill gaps hindering innovation
Thu, 7th Dec 2023
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it training
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edge computing
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it automation
IT leaders in the UK are facing significant skill gaps in strategic thinking, AI and business acumen, a new Red Hat study reveals.
Microsoft Surface repairs now available nationwide in NZ
Thu, 7th Dec 2023
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cleantech
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personal computing devices
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microsoft
Broken screens and other minor defects can now be rectified nationwide by repair technicians based in Auckland, Wellington, Christchurch, and Dunedin.
ManageEngine reveals organisational IT trends for 2024
Wed, 6th Dec 2023
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digital transformation
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advanced persistent threat protection
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rpa
Rajesh Ganesan, ManageEngine President, gives five predictions for 2024 technology trends, highlighting privacy, LLMs, and orchestration.
Public sector has misplaced confidence in cybersecurity
Wed, 6th Dec 2023
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malware
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edutech
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phishing
Public sector organisations display an alarming overconfidence in their cybersecurity abilities, a Check Point survey has revealed.
Survey reveals security concerns over GenAI use in ANZ
Wed, 6th Dec 2023
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soc
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genai
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ai
A new survey has revealed 97% of firms across Australia and New Zealand use GenAI tools, however, 85% view them as potential security risks.
Surge in e-commerce platforms sees rise of counterfeit goods
Wed, 6th Dec 2023
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uc
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digital twins
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breach prevention
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
Report shows daily cyber threats on the rise in 2023
Wed, 6th Dec 2023
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mfa
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advanced persistent threat protection
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windows
Cybersecurity firm Kaspersky reports a near-3% rise in daily cyber threats in 2023, with new tactics and threats emerging.
LF Energy unveils new open source projects for energy transition
Wed, 6th Dec 2023
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power / energy
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cybersecurity
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cleantech
LF Energy introduces five open-source projects for digital energy technologies, bolstering efforts towards energy transition.