About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 148
Decline in Australia, NZ PC markets in second quarter of 2023
Thu, 7th Sep 2023
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edutech
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personal computing devices
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government
Australia and New Zealand's traditional PC market sees YoY decline in 2Q23, with Australia down 5.1% and New Zealand down 10.3%, according to IDC.
2/3 UK companies have lost data due to failed backups
Thu, 7th Sep 2023
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dr
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cybersecurity
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cloud services
While the majority of UK companies have needed to recover data from a backup in the last year, the number who lost data in the process has increased.
Ongoing vigilance in data protection measures essential
Wed, 6th Sep 2023
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breach prevention
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cybersecurity
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data breach
The need for organisations to strengthen data security and promptly respond to suspected breaches is highlighted in the latest Notifiable data breaches report.
90% of Australian workers using AI tools in daily work tasks
Wed, 6th Sep 2023
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crm
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data analytics
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martech
Australian workers say it is likely that becoming proficient in generative AI at work will result in progressing or securing a promotion in their organisation.
Benefits of generative AI already showing – report
Wed, 6th Sep 2023
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genai
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llms
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ai
Even with most generative AI projects in the early stages, 89% of companies currently using generative AI reported seeing benefits of the technology.
Genesys Cloud CX grows revenue over 50% year-over-year
Tue, 5th Sep 2023
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uc
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cx
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martech
Genesys was also recognised as a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service, positioned highest for ability to execute.
Cisco, Nutanix partnership to simplify hybrid multicloud
Tue, 5th Sep 2023
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multi-cloud
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partner programmes
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cisco
Cisco and Nutanix have announced a global strategic partnership to accelerate hybrid multicloud deployments and fuel business transformation.
Most education organisations suffered a cyber attack in past year
Tue, 5th Sep 2023
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edutech
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iam
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cybersecurity
Over two-thirds of educational organisations have experienced a cyber attack in the past year, according to a survey by Netwrix.
Less than 15% of organisations have a Gen AI security policy
Tue, 5th Sep 2023
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genai
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ai
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cybersecurity
Organisations adopting Chat-GPT face potential security issues, while few have policies or training to use the technology effectively, says new research.
Software engineering leader roles will require oversight of Generative AI
Fri, 1st Sep 2023
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genai
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ai
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ai models
Over half of software engineering leader (SWEL) roles will require oversight of generative AI by 2025, according to Gartner.
ContractPodAi joins Google Cloud Partner Advantage Program
Fri, 1st Sep 2023
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public cloud
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partner programmes
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llms
ContractPodAi will further extend its Leah Legal Copilot generative AI technology capabilities by adding Google Cloud's large language models via Vertex AI.
Just 6% of Australian tech budgets spent on innovation
Fri, 1st Sep 2023
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agentic ai
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productivity
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it spending
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
Australian Govt urged to adopt green technology practices
Fri, 1st Sep 2023
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cloud services
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government
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australian information industry association
The tech sector is urging the Albanese Government to adopt recommendations to galvanise the role technology is playing in reducing Australia's carbon emissions.
Half of Australian businesses to invest in digital payments
Fri, 1st Sep 2023
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martech
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commerce systems
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payment technologies
Nearly half of Australian business leaders plan to invest in digital payments in the next 12 months to make transactions faster or easier for customers.
ComCom seeks views on revenue limits, service quality standards for Chorus
Fri, 1st Sep 2023
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uc
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chorus
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commerce commission
The Commerce Commission is seeking feedback on resetting revenue limits for Chorus, New Zealand's largest telecoms infrastructure provider.
TUANZ calls on next Govt to ensure users are at centre of AI
Fri, 1st Sep 2023
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ai
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government
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elections
TUANZ calls on next Government to prioritize users in AI development, warning of risks such as biased algorithms and eroding trust in technology.
Google Cloud unveils new customer, partner and product offerings
Fri, 1st Sep 2023
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public cloud
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ai
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ai models
Updates to Google Workspace build on recent momentum around incorporating AI as a collaborative partner across Google Cloud tools.
Radware and Spark sign cybersecurity partnership agreement
Fri, 1st Sep 2023
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uc
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partner programmes
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cybersecurity
The partnership will provide application and network security for organisations in NZ, including those in banking, transport, health, and the public sector.
Smartphone shipments to reach lowest volume in a decade
Thu, 31st Aug 2023
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smartphones
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personal computing devices
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apple
Global smartphone shipments are predicted to drop 4.7% in 2023 to 1.15 billion units, the lowest volume in a decade, says IDC.
Exabeam partners with Google Cloud on generative AI features
Thu, 31st Aug 2023
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public cloud
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partner programmes
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llms
Exabeam is expanding its partnership with Google Cloud in the development of generative AI models in its cloud-native New-Scale SIEM product portfolio.