Stories by Staff - Page 439

Businesses turn to non-proprietary apps to cut costs during economic downturns, but hidden pitfalls may outweigh the benefits of open-source solutions.

Kiwi-owned distributor Connector Systems could well have its eye on future sporting events, concerts and festivals.

Speak-to-tweet service offers people on the ground a way to still be heard on the internet without a connection.

Enterprises face WAN woes as remote workloads strain networks, prompting a push towards optimisation to improve speed and efficiency.

Businesses are shifting focus: Employees are now seen as members of the social web first, revolutionizing customer service and support.

Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.

Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.

Social media skills should be a key consideration when recruiting for customer service roles in call centres, says journalist.

Brett Waters, Vice President Asia Pacific – South, RightNow, says it’s time for the call centre to listen rather than deflect.

Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.

New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.

NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.

Brocade enhances its Alliance Partner Network and Global Education services, aiming to propel partners in cloud and virtualisation.

IBM to transform business collaboration with new social networking tools, aiming to boost growth and productivity.

As schools gear up to open, students are reminded that preparation can turn their academic journey from drudgery to delight.

Go green with your searches! Ecosia, the eco-friendly search engine, donates 80% of profits to save rainforests, powered by clean energy.

There are plenty of great ways to listen to music online – grooveshark.com, www.audiolizer.com and music.napster.com to name just three.

A hard afternoon surfing the internet can make you feel as if your brain is turning to mashed potatoes, but there’s a way to turn that all around.

Feeling a little left out by all this internet txt speak? Don’t your LOLs from your LULZ?Don’t know your WTGs from your FTWs?.

A treat for all animal lovers, this blog features images and artwork, all to do with animals, real and fantastic.