Neo Space Group has announced an expanded partnership with Thai Airways International to enhance in-flight connectivity across 80 aircraft operated by the airline.
This collaboration marks a significant step for both companies, offering passengers improved connectivity speeds and coverage. NSG's solution employs the SES Open Orbits network to provide high-speed, low-latency internet through GEO and MEO satellites for global routes. As a result, Thai Airways passengers will benefit from seamless internet access throughout their journeys, contributing to a more enriching travel experience.
The partnership entails retrofitting Thai Airways' Boeing 777 fleet with NSG's in-flight connectivity solutions beginning in the third quarter of 2025. Simultaneously, the Airbus A321neo fleet—currently under production—will be equipped with the Airbus HBCplus platform. Deliveries for the A321neo are expected to begin by the fourth quarter of 2025.
The partnership's benefits extend to the Boeing 787 Dreamliner fleet, also in production, which will incorporate SPI's Aeroconnect terminal. These 787s are slated for delivery starting in mid-2026. This addition represents a pivotal milestone in the joint connectivity strategy of NSG and Thai Airways.
Martijn Blanken, CEO of Neo Space Group, remarked, "Being selected by Thai Airways International highlights the strength and versatility of NSG's multi-orbit connectivity solutions. We are excited to support Thai Airways in elevating the passenger experience with reliable, high-speed internet. This collaboration marks not only the airline's resurgence but also its forward-thinking vision, and we are proud to play a role in shaping its future."
Passengers on Thai Airways will experience internet speeds of up to 200 Mbps, facilitating best-in-class, complimentary Wi-Fi streaming for premium class passengers and Royal Orchid Plus members. This initiative aligns with Thai Airways' broader strategy of integrating service excellence with digital advancements.
Wirush Theparak, Head of Customer Experience and Product at Thai Airways International, expressed, "Thai Airways International is committed to delivering an elevated guest experience. Our partnership with NSG allows us to vastly improve our in-flight connectivity and offer our passengers new levels of convenience, entertainment, and comfort. This initiative marks a significant step in our journey to redefine passenger expectations."
The NSG in-flight connectivity solution integrates with Display Interactive's Skywaves traffic management system, as well as SkyFly, a digital platform providing a seamless user interface. This end-to-end technology integration further enhances the quality of passenger experience throughout the flight.
