The Ultimate Guide to Airlines
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
UK Airlines News
Regional stories with direct local relevance
UK airlines turn to agentic AI & WhatsApp to cut queues
UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.
Lufthansa Systems marks 30 years in aviation IT innovation
Lufthansa Systems celebrates 30 years of leading aviation IT innovation, supporting 350+ airlines with AI, cloud tech, and sustainable flight solutions worldwide.
CellPoint Digital secures $30m investment for global expansion
CellPoint Digital has raised USD $30 million in investment to enhance its global expansion and boost payment orchestration solutions in the travel sector.
TCS aids Air France-KLM in cloud data transformation deal
Tata Consultancy Services has struck a multi-year deal with Air France-KLM to transition the airline's data to the cloud for enhanced operational efficiency.
Heathrow enhances efficiency & security with Genetec solutions
Heathrow increases efficiency and security by quadrupling its Genetec deployment, now monitoring over 150 km of baggage belts and 150,000 vehicles daily.
EU Parliament advances on groundbreaking AI Act
European Parliament's core groups ratified a landmark AI Act, potentially forming the world's first legislation on artificial intelligence technology usage, ahead of April's vote.
Expert Columns
Recent Airlines News
UK airport ground support activity surges in H1 2026
UK airports saw their busiest ground support use in years, with monitored vehicles logging 75.5% more daily hours as passenger numbers held up.
AirHelp launches AI flight compensation checker on ChatGPT
Travellers could recover up to EUR 600 for disrupted journeys as AirHelp embeds a compensation checker inside ChatGPT and Claude.
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Radisson launches ChatGPT hotel app with Accenture
Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.
Disneyland Paris tops Europe travel brands on social media
Different content strategies are deciding which travel brands win attention, as TikTok and Instagram now reward sharply different campaigns.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
Wipro launches Applied AI centre for Claude models
The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Expedia moves ad business under chief marketing officer
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
Gigs partners with ShopBack to launch travel eSIM in Asia-Pacific
Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Kiwis turn to travel agents amid Middle East disruption
Uncertainty over Middle East routes is pushing more New Zealanders to travel agents, with 82% now avoiding the region, TAANZ says.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.
RateGain & Juspay launch RG Pay for travel payments
RateGain and Juspay unveil RG Pay, an embedded payments layer to boost cross-border checkout performance for global travel brands.