Airlines stories
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.
Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.
Airport operators in Asia and the Middle East face pressure to add capacity and modernise as traffic is forecast to surge over the decade.
The move adds senior advertising experience as the travel media company seeks to expand internationally and turn first-party travel data into ad revenue.
The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.
Rising fares and disruption are pushing more travellers to dispute payments through banks, putting travel merchants under heavier refund pressure.
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.
The virtual reality course targets costly behaviour change failures as Australian firms face disruption from restructuring, AI and other workplace shifts.
As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.
The move is designed to cut costs and improve transparency as the carrier links finance, procurement and maintenance systems on SAP Cloud ERP Private.
Factory-installed connectivity could cut downtime for airlines, as Boeing opens a faster route to market for Gilat's Sidewinder terminal.
Many US enterprises still cannot trace AI failures across infrastructure, leaving costly GPU bottlenecks and hidden risks unresolved.
Families in New South Wales face legal, logistical and emotional hurdles when a loved one dies overseas, making repatriation support vital.
