Analyst report stories - Page 151
Digital customer experience is nothing without a human touch
Mon, 22nd Oct 2018
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crm
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uc
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cx
AI bots may power 85% of customer service interactions by 2020, but human touch is still vital for a positive experience, reveals Gartner research.
Frost and Sullivan recognises ForeScout’s achievements in NAC
Fri, 19th Oct 2018
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firewalls
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network security
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iot security
ForeScout wins Frost and Sullivan's Growth Excellence Leadership Award for its innovative network access control solutions, bolstering IoT and OT security.
Gartner CIO survey: enterprises are entering third IT era
Fri, 19th Oct 2018
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ai
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cybersecurity
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it budget
The role of the CIO will remain crucial in the era of digital business, according to Gartner's annual survey of CIOs.
Gartner’s seven unexpected digital disruptions
Thu, 18th Oct 2018
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smartphones
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wearables
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quantum computing
CIOs always need to be on the lookout for the next wave of technology. Gartner has outlined seven tech trends that we should keep an eye on.
Growing spend on data centre systems could be short-lived
Thu, 18th Oct 2018
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saas
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datacentre infrastructure
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hyperscale
Gartner's data reveals total global IT spending will continue to grow in 2019, with some sectors doing better than others.
Gartner’s 7 steps for agile marketing
Wed, 17th Oct 2018
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devops
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apm
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software development
Gartner urges marketing leaders to adopt new, collaborative leadership styles in order to successfully lead agile teams.
Gartner’s top tips to keep relevant in the face of change
Wed, 17th Oct 2018
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iot
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ai
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healthtech
Gartner predicts that AI projects will remain alchemy, face recognition will reduce missing people, and social media scandals will have little impact.
China vs the US – who’s winning the ICT market battle?
Wed, 17th Oct 2018
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robots
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iot
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iaas
The IDC’s latest report reveals the US dominates software and AI spending, while China leads in IoT, AR/VR, and robotics, igniting the ICT market battle.
Gartner’s top 10 tech trends for 2019
Tue, 16th Oct 2018
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uc
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data analytics
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blockchain
Gartner has released a list of what it sees as the most important strategic tech trends to be aware of in the quickly upcoming year.
Adobe and WPP collaborate to scale content production and design
Tue, 16th Oct 2018
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digital transformation
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martech
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apm
As brands continue their transitions into experience-driven businesses, they’ll increasingly look to their agency partners to help solve major challenges.
Frost & Sullivan - Aussie SD-WAN deployment set to explode
Tue, 16th Oct 2018
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network infrastructure
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sd-wan
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sdn
A survey has found that 51% of Australian enterprises plan to deploy SD-WAN in the next 12-24 months as WAN optimisation remains critical.
Why the term ‘VAR’ no longer makes sense
Tue, 16th Oct 2018
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partner programmes
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resellers
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managed services
A Gartner expert weighs in on VAR consolidation and muses over whether the term ‘value-added reseller’ still has any relevance.
IDC’s 2018 Aussie DX award-winner
Mon, 15th Oct 2018
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digital transformation
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analyst report
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awards
Cat Matson of Brisbane Marketing has been named Digital Leader of the Year at the IDC Digital Transformation Awards (DXa) 2018.
Gartner - 70% of AI for digital commerce projects succeed
Thu, 11th Oct 2018
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martech
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commerce systems
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ai
As AI adoption continues to grow, a recent Gartner survey shows that in digital commerce organisation projects are succeeding at a massive rate.
Gartner - APAC PC shipments showing growth
Thu, 11th Oct 2018
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network infrastructure
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personal computing devices
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hp
Amid global stability, Asia Pacific and Japan PC shipments rose in Q3 2018, driven by corporate demand for Windows 10 upgrades, reports Gartner.
Frost & Sullivan: Pulse Secure among best NACs for SMB to large enterprise
Thu, 11th Oct 2018
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firewalls
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network infrastructure
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network security
The recent Frost and Sullivan 2018 Network Access Control (NAC) Market, Global, Forecast to 2022 report states that network visibility is critical.
How the cloud can be used to accelerate digital innovation
Wed, 10th Oct 2018
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paas
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devops
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iaas
Liferay releases DXP Cloud, an enterprise solution that simplifies deployment and management of Liferay DXP with PaaS capabilities.
Quanton enhances RPA offerings with UiPath
Wed, 10th Oct 2018
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it automation
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rpa
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analyst report
New deal enables Kiwi enterprises to capitalise on software robots to drive competitive advantage and reduce operating costs.
Why interconnectivity is the foundation of innovation
Tue, 9th Oct 2018
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datacentre infrastructure
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digital transformation
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digital realty
Australia's technology spending is predicted to grow to $63 billion in 2018 and $65 billion in 2019, driven by emerging technologies such as AI and IoT.
Verint takes two Frost & Sullivan honours
Tue, 9th Oct 2018
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uc
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data analytics
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cx
In Frost & Sullivan’s APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.