UK Stories

Turning practical AI use cases into measurable impact

AI is cutting contact-centre admin, spotting demand spikes and guiding agents in real time, helping firms lift service without losing the human touch.

By Richard Hall • 4 min read • Today

Customer Relationship Management

WealthAi names Pratim Das as Chief Technology Officer

WealthAi hires ex-Microsoft and Amazon executive Pratim Das as Chief Technology Officer and names Harry Kyprianou Head of Product.

By Sofiah Nichole Salivio • 4 min read • This month

Marketing Technologies

Most Britons baffled by new AI & marketing job titles

Most Britons have never heard of new AI and marketing roles, with many dismissing titles like Belonging Manager and Empathy Engineer as fake.

By Mark Tarre • 5 min read • Fri, 13th Feb 2026

Robotics

Nine Predictions for AI in 2026, from the Father of AGI

The pioneer who coined AGI forecasts 2026 as a pivotal year of steady AI gains, from memory-rich assistants to robots in human spaces.

By Dr Ben Goertzel • 6 min read • Tue, 27th Jan 2026

Global Stories

Digital Transformation

Banks struggle to move AI pilots beyond test stage

Banks are hitting old systems, poor data and regulatory hurdles as AI pilots stall, with most projects still stuck in test mode.

By Karen Joy Bacudo • 5 min read • Yesterday

Software-as-a-Service

Rosella raises AUD $3.7 million for AI insurance brokerage

Rosella bags AUD $3.7 million to automate commercial insurance broking as it targets the USD $215 billion US market.

By Sean Mitchell • 4 min read • This month

Hybrid Cloud

Oracle launches agentic AI apps across Fusion Cloud

Oracle unveils 22 agentic AI apps for Fusion Cloud, aiming to automate core business workflows and embed decision-making into enterprise systems.

By Mark Tarre • 5 min read • Last month

Software-as-a-Service

Dext launches AI Assist bookkeeping tool in North America

Dext rolls out AI Assist in the US and Canada, promising to learn each firm's bookkeeping rules while keeping humans in full control.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

Dext launches AI Assist for accountants, bookkeepers

Dext unveils AI Assist, an embedded tool that learns firm-specific judgement to automate routine bookkeeping while keeping humans in control.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

AI is forcing leaders to rethink how teams work

AI is transforming work, pushing leaders to redesign global teams, roles and culture so people can shape intelligent systems, not fear them.

By Moran Goldwein • 5 min read • Last month

Manufacturing

Enterprise AI agents: The rise of human-augmented operations

Enterprise AI agents are shifting from handy copilots to semi-autonomous operators, forcing firms to redesign core systems and human roles.

By Rasangi De Silva • 6 min read • Last month

Data Analytics

Addepar unveils Addison AI to power wealth insights

Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.

By Karen Joy Bacudo • 3 min read • Last month

DevOps

AI is accelerating women's impact in tech - here's what it looks like up close

AI is freeing women in tech from admin drudgery, giving them space to think, lead and amplify their impact across delivery and design.

By Lorraine Sinnott • 3 min read • Last month

Digital Transformation

People skills hold key to digital finance adoption

Finance teams' digital tools sit idle as gaps in confidence, skills and internal networks stall automation and AI across organisations.

By Karen Joy Bacudo • 4 min read • Mon, 23rd Feb 2026

Platform-as-a-Service

ServiceNow deepens Claude AI integration across work

ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 29th Jan 2026

Digital Transformation

US CFOs back AI for finance but insist on oversight

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026

Stories from Other Regions

DevOps

Australia's AEC firms see regulation as AI adoption barrier

Australian AEC firms are racing ahead on digital delivery, but AI uptake is being slowed by regulation, time pressures and demands for tighter data governance.

By Mark Tarre • 5 min read • Last week