Automation stories - Page 112

NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.

A new Barclays report warns of potential blind spots in the buoyant AI investment landscape, stressing the need to balance optimism with readiness to tackle emerging challenges until 2025.

Celonis and Sailfin Technologies unveil AI-driven suite to optimise AR operations, promising enhanced cash flow, greater productivity, and potential million-dollar savings.

Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.

Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.

Puppet's 2024 State of DevOps Report reveals platform engineering bolsters security, reflecting its growing maturity with 43% of DevOps professionals maintaining a platform team for 3-5 years.

Machine identity specialist Venafi announces SPIFFE support for its Firefly workload identity issuer to strengthen security compliance and reduce operational complexity across multi-cloud environments.

Porsche eBike bolsters its IT efficiency, harnessing Freshworks' AI-enabled business software for streamlined services.

Despite acknowledging the benefits of technology, conservatism in legal firms is impeding the adoption of AI and legal tech tools; ongoing education and real-world examples may be the remedy.

Dynatrace, a unified observability and security expert, achieved the 'Leader' ranking in the 2024 GigaOm Radar Report for Cloud Observability Solutions.

Sonatype debuts its innovative SBOM Manager at KubeCon Europe, offering companies improved compliance and cybersecurity in software supply chains.

UK charity Challengers leverages bluQube's cloud-based accountancy software to streamline financial operations, aiding in time-saving, efficiency, and facilitating strategic decision-making tasks.

Tricentis reveals that poor app quality costs firms up to $2.49M in annual lost revenue, marking the importance of mobile app quality on operational success.

ServiceNow acquires 4Industry and EY's Smart Daily Management application to boost its operational technology capabilities, promoting efficiency and heightening experiences for connected workers.

Data Army, an Australian data consultancy is partnering with data transformation solutions provider, Coalesce.

Schneider Electric collaborates with NVIDIA to optimise data centre infrastructure, enabling groundbreaking advancements in edge AI and digital twin technologies.

Ardonagh Advisory adopts Mendix's low-code platform, aiming to quicken digital projects and refine customer experiences six times faster than traditional development.

In 2024, AI copycats risk losing to innovative competitors as increased ethical checks and a crowded market demand unique, strategic AI applications, not imitation.

AI and audio-visual technology are revolutionising workplace communications and increasing sustainability, set to automate 40% of the working day.

Determining your consultancy's utilisation – involves assessing billable hours as a proportion of total hours worked, with automation offering time-saving calculation benefits.