TelcoNews UK - Telecommunications news for ICT decision-makers

Automation stories - Page 51

Business professionals interacting with digital interfaces automated hr payroll processes collaborative office scene

Dayforce boosts HR & payroll efficiency with Microsoft AI agents

Mon, 13th Oct 2025
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digital transformation
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Dayforce expands its partnership with Microsoft to embed AI agents in HR and payroll, streamlining workflows and boosting efficiency for organisations.
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Dayforce launches AI agents & workspace to boost HR efficiency

Fri, 10th Oct 2025
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risk & compliance
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Dayforce unveils AI Agents and Workspace to enhance HR efficiency, offering smarter workflows and real-time collaboration within its platform from 2025-2026.
Uk customer service representative collaborating with chatbot in modern office

AI in customer service: balancing technology & the human touch

Fri, 10th Oct 2025
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martech
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UK firms embrace AI to support, not replace, customer service agents, blending tech with empathy for better CX and stronger customer loyalty in 2025.
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From tools to trust: Why compliance still relies on human expertise

Fri, 10th Oct 2025
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data protection
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risk & compliance
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transparency
Automation eases compliance pressures, but human expertise remains vital to interpret risks and ensure ethical, effective information security management.
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AI browsers expose enterprises to cyber threats, warns SquareX

Fri, 10th Oct 2025
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malware
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cloud security
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phishing
Research by SquareX reveals vulnerabilities in AI-powered browsers like Comet, exposing enterprises to severe cyber threats including data breaches and malware attacks.
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SolarWinds unveils AI Agent to boost IT resilience & automation

Fri, 10th Oct 2025
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SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.
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PagerDuty unveils AI agents & 150 updates for operations teams

Thu, 9th Oct 2025
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PagerDuty's Fall '25 update launches AI agents and 150+ improvements, cutting incident resolution times by 50% and easing workloads for ops teams.
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Boomi customers deploy 50,000 AI agents as agentic adoption soars

Thu, 9th Oct 2025
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digital transformation
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partner programmes
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supply chain
Since May 2025, Boomi customers have deployed over 50,000 AI agents, driving major growth in automation and operational efficiency across industries.
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Avalara unveils new AI tools to streamline global tax compliance

Thu, 9th Oct 2025
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digital transformation
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risk & compliance
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erp
Avalara launches AI tools including Avi and MCP servers to automate global tax compliance, cutting filing times and lowering risks for 43,000 users worldwide.
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AI & industrial data drive manufacturing towards autonomy

Thu, 9th Oct 2025
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data analytics
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edge computing
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supply chain
Manufacturers are increasingly adopting AI and connected data to enable autonomous operations, boosting efficiency, resilience and real-time decision-making.
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Jamf unveils new API ecosystem & AI tools for Apple devices

Thu, 9th Oct 2025
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Jamf launches a new API ecosystem and AI tools to enhance automation, security, and device management for over 30 million Apple devices globally.
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Zendesk launches AI-powered voice agents & analytics upgrades

Thu, 9th Oct 2025
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data analytics
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Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.
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Boomi Agentstudio drives surge in global AI agent deployments

Thu, 9th Oct 2025
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digital transformation
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risk & compliance
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ai
Boomi's Agentstudio has seen over 50,000 AI agents deployed globally this year, driving a tenfold rise in enterprises operationalising AI at scale.
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Pax8 launches Agent Store & AI playbook to boost MSP growth

Thu, 9th Oct 2025
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digital transformation
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physical security
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ai
Pax8 launches Agent Store and Managed Intelligence Provider Playbook to help MSPs adopt AI and boost growth with tailored digital solutions.
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ScienceLogic launches Skylar suite to unify AI & automation for IT

Thu, 9th Oct 2025
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data analytics
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digital transformation
ScienceLogic unveils its Skylar suite, unifying AI, automation, compliance and observability to boost IT operations and accelerate incident response.
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NTT DOCOMO Ventures invests in HappyRobot's AI worker platform

Thu, 9th Oct 2025
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digital transformation
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partner programmes
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supply chain
NTT DOCOMO Ventures has invested in US firm HappyRobot, whose AI Worker platform automates tasks like calls and emails, boosting enterprise efficiency.
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Cloudinary adds AI people search & analytics to Assets platform

Thu, 9th Oct 2025
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Cloudinary has enhanced its Assets platform with AI people search, improved analytics, and automation to boost digital asset management and workflow efficiency.
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Armis & Fortinet expand partnership to boost security integration

Wed, 8th Oct 2025
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firewalls
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network security
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advanced persistent threat protection
Armis and Fortinet have expanded their partnership to integrate security solutions, enhancing asset visibility and automating cyber defence for global firms.
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Tata Communications launches Voice AI for real-time fintech chats

Wed, 8th Oct 2025
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fintech
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cx
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martech
Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.
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AI & tech integration set to reshape hotels by 2026, says report

Wed, 8th Oct 2025
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digital transformation
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ai
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clean technologies
A new report forecasts AI-driven tech and unified strategies will transform hotel operations by 2026, boosting innovation, sustainability and guest experiences.