Automation stories - Page 59

Infobip is named a Leader in Gartner's 2025 Magic Quadrant for CPaaS, topping Completeness of Vision for the first time in its third consecutive year.

Red Hat launches updates to its global partner programme, enhancing autonomy, growth paths, and customer support with new tools and incentives.

ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.

AI fuels a surge in virtual Chief Information Security Officer services, with MSP offerings rising from 21% to 67%, boosting efficiency and growth in cybersecurity.

NiCE to acquire Cognigy for USD $955 million, combining AI platforms to enhance global customer experience with advanced conversational AI solutions.

Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.

A survey by Abnormal AI shows cybersecurity experts in the UK and US view AI as vital for future security operations centres, boosting efficiency and job satisfaction.

The global AI data centre market is set to surge from USD $236.44 billion in 2025 to USD $933.76 billion by 2030, driven by rising AI workload demand.

SS&C will acquire Calastone for £766 million, expanding its global fund technology network and boosting services in wealth and asset management.

Salesforce launches Agentforce within Revenue Cloud, cutting sales quoting time by 75% and simplifying complex configurations for faster deal closures.

Coralogix donates over 19,000 lines of code to OpenTelemetry, enabling automatic distributed tracing without manual instrumentation for software systems.

UK marketers lead in AI investment and ROI, but only 36% have formal policies despite London overtaking New York as a top AI hub.

Despite rising AI investments by UK retailers, 57% of consumers distrust brands' use of AI and 76% doubt data privacy protections, reveals new research.

DXC Technology unveils AI-driven platform, DXC Assure Illustrations, to speed up and personalise life insurance policy projections globally.

DXC Technology launches Assure Illustrations, an AI-driven platform to simplify personalised life insurance projections for advisors and customers globally.

SYSPRO partners with UK-based Versori to launch AI-driven, plug-and-play integrations, streamlining ERP for 16,000 manufacturers and distributors globally.

Amperity has named Dr Grigori Melnik as Chief Product Officer to drive product innovation and growth in the customer data platform industry worldwide.

A survey finds 80% of UK students fear AI could cause job losses, amid a 30% drop in entry-level roles and rising student debt averaging GBP £53,000.

Jonathan Zanger appointed CTO at Check Point to lead AI-driven cyber security initiatives and advance automation across its Infinity Platform globally.

Most software executives, 93%, plan to develop custom AI agents to boost productivity, enhance digital services, and drive innovation across industries.