UK Stories

Holland & Barrett saves 3,000 hours with AI for data requests

Holland & Barrett has saved 3,000 annual hours handling data requests by automating the process with Aiimi's AI platform, boosting accuracy and speed.

By Catherine Knowles • 4 min read • Thu, 21st Aug 2025

Fintech

AI agent opens UK business account end-to-end at ANNA Money

ANNA Money used an AI agent to fully register a UK business account online, completing all identity checks and payments autonomously in a groundbreaking test.

By Jed Nykolle Harme • 3 min read • Thu, 21st Aug 2025

Customer Experience

How Retailers Can Prepare for Peak Season Success

Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.

By Wanda Cadigan • 3 min read • Wed, 20th Aug 2025

Global Stories

Customer Experience

Klearcom automates global number testing for United World Telecom

Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025

Phishing

AI adoption in SOCs cuts alert fatigue but integration lags

AI adoption in Security Operations Centres cuts investigation times by 25% and eases alert fatigue, but full integration into workflows remains a challenge.

By Shannon Williams • 3 min read • Sat, 23rd Aug 2025

Endpoint Protection

Paul Nannetti appointed Chair to lead Ekco's European growth

Paul Nannetti has been appointed Chair of Ekco to drive growth in managed cloud and cybersecurity services across the UK, Ireland, and the Netherlands.

By Melvin Hipolito • 3 min read • Fri, 22nd Aug 2025

Digital Transformation

Camunda named Strong Performer for orchestration in Forrester Wave

Camunda has been named a Strong Performer in the Forrester Wave for digital process automation, praised for its orchestration and support of key process standards.

By Shannon Williams • 3 min read • Thu, 21st Aug 2025

Data Protection

Why better data management is the cornerstone of privacy readiness in Australia's regulatory future

Australian privacy reforms demand stronger data management; businesses must embed governance and automation to stay compliant and maintain trust.

By Andy Milburn • 5 min read • Thu, 21st Aug 2025

Artificial Intelligence

CompTIA launches AI course to boost workplace skills & confidence

CompTIA launches AI Prompting Essentials course to build practical AI skills and boost confidence for workers across all job roles and experience levels.

By Catherine Knowles • 3 min read • Thu, 21st Aug 2025

Digital Transformation

Hexaware launches Agentic AI Academy to upskill global workforce

Hexaware has launched the Agentic AI Academy with upGrad Enterprise to upskill staff in autonomous AI, preparing them for the future of intelligent enterprise systems.

By Catherine Knowles • 3 min read • Thu, 21st Aug 2025

Data Analytics

BillingPlatform unveils RevenueIQ suite to boost AI in finance

BillingPlatform launches RevenueIQ, an AI suite to help finance teams automate tasks, predict trends, and optimise cash flow using billing data analysis.

By Melvin Hipolito • 3 min read • Wed, 20th Aug 2025

Human Capital Management

HR leaders urged to prioritise accurate data in 2025

Accurate HR data is vital in 2025, helping teams avoid costly errors and make confident decisions with reliable, integrated systems.

By Melvin Hipolito • 3 min read • Wed, 20th Aug 2025

DevOps

Confluent launches Streaming Agents to scale real-time AI

Confluent unveils Streaming Agents in Confluent Cloud for Apache Flink, enabling businesses to scale AI agents that analyse and act on real-time data.

By Sean Mitchell • 4 min read • Wed, 20th Aug 2025

Stories from Other Regions

IT Automation

R Systems to acquire Novigo Solutions for INR 400 crore cash deal

R Systems will acquire Novigo Solutions for INR 400 crore in cash to strengthen its AI and automation services, aiming for USD $240 million combined revenue.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025

Fintech

Access Group acquires ATO SmartDocs to boost automation suite

The Access Group acquires ATO SmartDocs to enhance its accounting software suite, boosting automation and compliance support for Australian firms.

By Shannon Williams • 4 min read • Thu, 21st Aug 2025

Risk & Compliance

FloQast & Deloitte join forces to transform financial processes

FloQast teams up with Deloitte Australia to enhance financial processes using AI, aiming to boost efficiency and accuracy in accounting across industries.

By Kaleah Salmon • 3 min read • Thu, 21st Aug 2025

Digital Transformation

Exclusive: Why automation & AI are now vital for Australian resilience

Australian firms face rising IT outages and trust drops, making automation and AI vital for resilience ahead of APRA's CPS 230 compliance by July 2025.

By Melania Watson • 6 min read • Thu, 21st Aug 2025

Robotics

BDC launches CAD $200M fund for industrial tech growth

BDC launches CAD $200 million Industrial Innovation Venture Fund II to back Canadian early-stage firms in manufacturing, ag-tech, and critical minerals.

By Jake MacAndrew • 3 min read • Thu, 21st Aug 2025

Customer Experience

Virtualplatform unveils white-label app for ISPs & partners

Virtualplatform has launched a white-label mobile app enabling ISPs and partners to manage customer lifecycles with branded, mobile-first service and billing tools.

By Jed Nykolle Harme • 3 min read • Wed, 20th Aug 2025

Customer Experience

Vendasta launches AI receptionist assistant for SMBs

Conversations AI, a 24/7 AI receptionist, helps SMBs manage calls and chats, boosting lead capture and cutting response times to under 30 seconds.

By Jake MacAndrew • 3 min read • Wed, 20th Aug 2025