TelcoNews UK - Telecommunications news for ICT decision-makers
United Kingdom

Behavior Stories

UK Stories

Behavior stories

Stewart Golf cuts customer response times to one minute
Digital Transformation

Stewart Golf cuts customer response times to one minute

Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last week
eflow launches misconduct readiness check for FCA rules
Risk & Compliance

eflow launches misconduct readiness check for FCA rules

Firms face a tighter compliance test as the FCA's misconduct rules near, with eflow warning many cannot evidence oversight or escalations.

By Karen Joy Bacudo • 4 min read • This month
Meaningful Planet wins B Corp status with 91.4 score
Fintech

Meaningful Planet wins B Corp status with 91.4 score

The certification may help the UK mobile provider win over customers and suppliers as B Lab raises scrutiny of telecoms firms' practices.

By Mark Tarre • 3 min read • Last month

Global Stories

Behavior stories

Explainer: How loop engineering is changing coding
DevOps

Explainer: How loop engineering is changing coding

By focusing on evidence and small reversible changes, loop engineering could curb costly AI coding mistakes before they reach production.

By Mark Tarre • 8 min read • 3 days ago
Why CFOs are becoming the new owners of operational intelligence
Data Analytics

Why CFOs are becoming the new owners of operational intelligence

Disconnected procurement and logistics data is leaving finance chiefs exposed to slower decisions, hidden costs and weaker forecasts across businesses.

By Juanjo Mestre • 4 min read • 4 days ago
HPE expands Nvidia AI Factory with Vera CPU & security
Virtualisation

HPE expands Nvidia AI Factory with Vera CPU & security

Enterprise users will get tighter controls over AI agents as HPE adds Nvidia's Vera CPU, Agent Toolkit and confidential computing to its factory portfolio.

By Sean Mitchell • 4 min read • Last week
Rubrik launches Project Hourglass with six partners
Data Protection

Rubrik launches Project Hourglass with six partners

The alliance aims to help enterprises curb security and recovery risks as AI agents write and deploy code more widely.

By Mark Tarre • 5 min read • This month
Liquibase Secure adds AI governance for database changes
DevOps

Liquibase Secure adds AI governance for database changes

AI-written database changes can now be checked and traced before deployment, as Liquibase Secure 5.2 targets production risk and audit gaps.

By Sofiah Nichole Salivio • 4 min read • This month
Elastic adds Kubernetes incident workflow for AI tools
DevOps

Elastic adds Kubernetes incident workflow for AI tools

Outages in Kubernetes clusters can now be triaged automatically inside AI tools, cutting the time on-call engineers spend hunting root causes.

By Sean Mitchell • 3 min read • This month
The next phase of AI in marketing is not just more automation
Digital Transformation

The next phase of AI in marketing is not just more automation

Marketing teams must rethink workflows as agentic applications shift work from manual coordination to system-driven decisions and action.

By Rick Shimko • 3 min read • This month
EY finds CFOs lack influence over investment choices
Data Analytics

EY finds CFOs lack influence over investment choices

Many finance chiefs still struggle to shape strategy, as EY found only a quarter lead investment calls and few are seen as value partners.

By Karen Joy Bacudo • 5 min read • This month
Wallarm launches AI control platform on AWS Marketplace
Data Protection

Wallarm launches AI control platform on AWS Marketplace

Firms racing to deploy generative AI are exposing themselves to data incidents and compliance gaps, Wallarm says, as oversight lags.

By Sofiah Nichole Salivio • 4 min read • This month
Sentra launches AI data readiness platform for enterprises
Software-as-a-Service

Sentra launches AI data readiness platform for enterprises

Gartner warns most AI projects may fail as enterprises struggle to track sensitive data that new tools and agents can access.

By Sofiah Nichole Salivio • 4 min read • This month
How AI can be the biggest accelerator for SMBs
Data Protection

How AI can be the biggest accelerator for SMBs

AI now helps smaller firms speed up routine work and decisions, but only when their PCs can handle the workloads securely and efficiently.

By Alexey Navolokin • 3 min read • Last month

Stories from Other Regions

Behavior stories

BriefCatch names AI chief to tackle fake legal citations
Risk & Compliance

BriefCatch names AI chief to tackle fake legal citations

Law firms face rising risk from fabricated case references as BriefCatch rolls out a tool to check citations before filings go in.

By Sofiah Nichole Salivio • 4 min read • Last week
InfoTrack & Legora link AI workflows with legal data
Software-as-a-Service

InfoTrack & Legora link AI workflows with legal data

Law firms could cut friction in transactions as verified property, company and identity data feed directly into Legora's AI workflows.

By Sofiah Nichole Salivio • 3 min read • Last week
Kiwi travellers spent NZD $700m on hidden overseas costs
Fintech

Kiwi travellers spent NZD $700m on hidden overseas costs

Hidden fees and loose budgeting left New Zealanders more than NZD $700 million out of pocket on overseas trips last year.

By Joseph Gabriel Lagonsin • 4 min read • This month