TelcoNews UK - Telecommunications news for ICT decision-makers

Case management stories - Page 4

Sean muirhead

Sean Muirhead named Chief Product Officer at Logpoint

Wed, 7th Feb 2024
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firewalls
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siem
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network security
Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.
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Logpoint enhances Converged SIEM for optimised threat detection

Wed, 31st Jan 2024
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semiconductors
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advanced persistent threat protection
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soc
Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.
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Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Wed, 3rd Jan 2024
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cx
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martech
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ai
Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.
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Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide

Thu, 14th Dec 2023
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data analytics
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digital transformation
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martech
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
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NetWitness lauded as cybersecurity leader in GigaOm Radar Report

Tue, 12th Dec 2023
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uc
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siem
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ndr
NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.
Colin swain2

Technology emerges as macroeconomic management tool for 2024

Tue, 5th Dec 2023
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fintech
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martech
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commerce systems
Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.
Servicenow

ServiceNow & Amazon Web Services announce five-year strategic collaboration

Thu, 30th Nov 2023
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saas
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hyperscale
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public cloud
ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.
Legal  2

The significance of the client portal for creating a dynamic legal firm

Mon, 27th Nov 2023
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digital transformation
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ai
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opinion
Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.
Government

Appian introduces case management solution for the public sector

Tue, 31st Oct 2023
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apm
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lcnc
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software development
Appian launches a case management solution for the government, integrating AI and workflow to simplify casework processes.
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LogRhythm expands Axon SIEM platform to APAC region

Tue, 3rd Oct 2023
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siem
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logrhythm
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novacoast
LogRhythm has unveiled significant advancements to its Cloud-Native SIEM Platform, LogRhythm Axon, as it expands into the APAC region.
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Logpoint unveils new capabilities to Converged SIEM platform

Wed, 13th Sep 2023
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siem
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converged infrastructure
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cybersecurity
Logpoint has announced the release of enhanced automation, investigation, and incident response capabilities to its Converged SIEM platform.
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Verint introduces its enterprise experience management solution

Sat, 17th Jun 2023
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data analytics
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cx
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martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
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Appian Revolutionizes Productivity with Expanded AI Strategy

Tue, 13th Jun 2023
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apm
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lcnc
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llms
Appian's focus is on democratising access to AI technology in order to unlock productivity gains for developers.
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Enterprise content management market to reach $35.8 billion

Tue, 9th May 2023
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ecm
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martech
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hybrid & remote work
The adoption of ECM solutions by all sectors of the economy is a major shift experienced by the digital marketing sphere of the global market.
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Adaptive security, sovereign cloud, hyperautomation top govt tech trends

Tue, 18th Apr 2023
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supply chain
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cybersecurity
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cloud services
Adaptive security, sovereign cloud, and hyperautomation are amongst the top 10 government technology trends for 2023.
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Regional Contact Centre established for Ukraine refugees

Fri, 14th Apr 2023
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uc
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healthtech
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contact centre
According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.
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Logpoint adds new capabilities to cybersecurity ops platform

Fri, 31st Mar 2023
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cybersecurity
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convergence
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critical infrastructure
Logpoint has announced the new release of capabilities to its cybersecurity operations platform, converging SIEM, SOAR, UEBA, endpoint security, and BCS tech.
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The case for automating business processes

Fri, 24th Feb 2023
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it automation
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agentic ai
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software
McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.
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Sentinels fights financial crime with new transaction monitoring progam

Wed, 25th Jan 2023
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saas
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apm
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risk & compliance
The SaaS platform is designed to help financial institutions detect and eliminate financial criminality with greater speed and accuracy.
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Deutsche Welle uses TeamViewer to provide secure IT support

Wed, 11th Jan 2023
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uc
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iam
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hybrid & remote work
The security features include single sign-on, scalable and flexible rights management via conditional access, and end-to-end encryption.