Change Management stories - Page 4

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Fortra's Chief Executive Officer says acquisition success hinges on strategy and culture before price, after 19 deals since 2020.

ADAPTOVATE taps transformation veteran Jim Cundiff as Managing Director and Partner to deepen North American growth and its AI consulting push.

UK businesses back AI and SAP transformation, but only 4% are very confident in data quality and 94% say silos hinder real-time decisions.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

Capacity, not capability, is emerging as partners' biggest headache as PSTN migration threatens support, growth and customer relationships.

TCS extends long-running Marks & Spencer deal as retailer seeks to modernise core systems and widen its use of artificial intelligence.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

LeanDNA study finds most supply plan failures hit at factory execution stage, with manufacturers losing or risking 10% of revenue as disruptions mount.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Skillsoft says CAISY simulation launches jumped 341% as workers embrace AI practice, signalling a wider shift towards learning in the flow of work.

Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.

Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

UK workers stay engaged but poor communication and missed updates are fuelling burnout, productivity losses and job-hunting plans, Firstup finds.

EY deploys agentic AI across 160,000 audit engagements, backed by Microsoft, as it launches new assurance services and training.

Tanium strengthens its leadership team with veteran HR executive Carol MacKinlay as it scales globally and doubles down on workforce culture.

Tenzo names hospitality veteran Jane O'Riordan as Chair of the Board to guide expansion as restaurants battle tighter margins and staffing pressures.

Vistra names Damian Leach as Chief AI & Digital Officer to accelerate global digital and AI upgrades across client services and operations.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.