TelcoNews UK - Telecommunications news for ICT decision-makers

Chatbots stories - Page 29

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AI-DAY: Using artificial intelligence to scam the scammers
Fri, 6th Apr 2018
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martech
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email security
Re:scam, an AI chatbot developed by Netsafe, is wasting scammers' time with endless questions to protect potential victims.
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Cloud-enabled AI is officially open for businesses
Fri, 6th Apr 2018
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martech
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iaas
Cloud computing has opened the doors for AI and machine learning, but it will also be shaped by these technologies in the future.
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A look at how DataOps can drive significant business value
Thu, 5th Apr 2018
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uc
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devops
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data analytics
DataOps is emerging as a significant new trend that will serve to increase collaboration, agility and operational efficiency for large organisations.
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Ivanti releases new cloud AI bot app for service management
Thu, 5th Apr 2018
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martech
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ai
Ivanti unveils a new AI-driven cloud app for service management, integrating virtual support with the ease and intuition of Siri and Alexa.
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2018: When AI will humanise the workplace - HR Trends for Australasia
Thu, 29th Mar 2018
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martech
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hcm
AI revolutionises HR, mirroring customer experience tactics to bolster Employee Experience amidst a talent war.
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How Workplace By Facebook helped solve an avocado shortage
Thu, 29th Mar 2018
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uc
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martech
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supply chain & logistics
Many employees in major industries like retail, farming, and transport seldom have their own PC or even a company email address, but they do all have.
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Exclusive Interview: Oracle on AI and enterprise technology challenges
Thu, 22nd Mar 2018
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paas
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martech
Siddhartha Agarwal discusses Oracle's approach to AI and a number of other pressing issues for the enterprise space.
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A chatbot for network security management? It's a reality
Wed, 21st Mar 2018
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network infrastructure
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sdn
In what may be an industry-first, a UK-based company has launched an intelligent chatbot especially designed for network security management tasks.
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IDC forecast ‘exploding’ cognitive/AI opportunities in APeJ service market in 2018
Mon, 19th Mar 2018
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martech
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APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.
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Kiwi non-profit launches AI KiwiSaver advisor
Fri, 16th Mar 2018
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martech
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open source
Simplicity launches Artie, an AI chatbot to answer questions on its KiwiSaver and investment funds, as part of its robo-advice platform.
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Exclusive interview: Lenovo’s Scott Tease talks AI, HPC and the power of data
Thu, 15th Mar 2018
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uc
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datacentre infrastructure
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data analytics
Data is the most valuable asset to organizations, according to Lenovo's HPC and AI executive director, Scott Tease.
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Callaghan Innovation awards R&D grant to AI startup
Wed, 7th Mar 2018
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martech
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New Zealand conversational AI startup Ambit secures the Callaghan Innovation R&D Growth Grant, enabling acceleration of its cutting-edge research.
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Finding your bot’s voice in a world of conversational interfaces
Tue, 6th Mar 2018
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martech
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ai
Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.
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Interview: Unravelling the myths of chatbot security and identity theft in banking
Mon, 5th Mar 2018
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uc
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mfa
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martech
Banks in Australia are embracing artificial intelligence chatbots for customer service, but face security risks.
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Alibaba Cloud commits to EU with launch of 8 new products at MWC18
Wed, 28th Feb 2018
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uc
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data analytics
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hyperscale
The Chinese giant announced the launch of the new products for Europe at MWC 18, stressing its commitment to the region for the future.
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Daimler hires Soul Machines’ digital human for customer service
Wed, 28th Feb 2018
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crm
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uc
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martech
Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.
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OVUM: Where are enterprises looking to really use AI?
Tue, 27th Feb 2018
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martech
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ai
Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
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Kiwi AI company’s digital human being tested at UK bank
Thu, 22nd Feb 2018
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martech
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ai
While NatWest will only deploy Soul Machines’ technology if it successfully completes a pilot, it could be used to help free up time human advisors.
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Gartner says fertile ground for channel in CX tech
Thu, 22nd Feb 2018
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crm
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cx
25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.
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Jetstar take their AI assistant global with Facebook Messenger
Thu, 15th Feb 2018
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uc
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digital signage
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martech
Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.