Cloud Communications stories
Pivotel completes strategic acquisition of VoiceHub from Swoop
5 days ago
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telco
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swoop
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nz
Pivotel has finalised its acquisition of wholesale voice and messaging firm VoiceHub from Swoop, enhancing its services across Australia and New Zealand.
Ativa platform chosen by Alianza for Voice Analytics Platform power
Fri, 22nd Mar 2024
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uc
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voip
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collaboration
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
Virtus Health to implement global RingCentral communication platform
Thu, 22nd Feb 2024
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uc
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network infrastructure
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data analytics
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
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hyperscale
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public cloud
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cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
Vonage to boost Southern Cross Credit Union's customer support
Wed, 14th Feb 2024
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data analytics
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uc
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digital transformation
Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.
Gamma Communications acquires EnableX for broadened European outreach
Tue, 9th Jan 2024
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techland
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cloud communications
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resellers
Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
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uc
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contact centre
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voip
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Cloud Industry Forum announces partnership with Disruptive Live
Fri, 14th Jul 2023
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digital transformation
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iaas
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paas
The partnership will deliver a weekly, live-streamed news and interview show on cloud computing starting Monday, July 17, at 10am GMT.
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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uc
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contact centre
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telco
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.
Access4 renews agreement with CommsPlus Distribution
Tue, 20th Jun 2023
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saas
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uc
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cloud services
CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide.
Ngee Ann Poly and AWS launch cloud computing specialisation
Thu, 1st Jun 2023
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edutech
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hyperscale
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public cloud
Internships and AWS training and certification programme integration into NP's curriculum to advance local info-communications technology workforce.
Knight Frank launches SEA-5 Data Centre Opportunity Index
Tue, 18th Apr 2023
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datacentre infrastructure
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hyperscale
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dc
The proprietary tool assesses the data centre ranking of each SEA-5 market, including Malaysia, Indonesia, Thailand, Philippines and Vietnam.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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uc
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digital transformation
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ai agents
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Avaya appoints Dino Beverakis as CEO for Aus & New Zealand
Fri, 9th Dec 2022
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hybrid & remote work
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avaya
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it industry
Avaya has appointed Dino Beverakis as Managing Director for Australia and New Zealand. He will focus on driving growth and expanding opportunities.
Symbio, Cisco partner to launch Webex Calling in Singapore
Wed, 6th Jul 2022
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cisco
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digital technology
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cloud services
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Fri, 3rd Jun 2022
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cx
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martech
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japan
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
Digital Island appoints Grant Sweeney as customer & sales general manager
Tue, 26th Apr 2022
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uc
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hybrid cloud
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public cloud
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.
Digital Island appoints Grant Sweeney as Customer & sales general manager
Tue, 26th Apr 2022
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uc
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hybrid cloud
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public cloud
Grant Sweeney appointed as Customer and Sales GM at Digital Island, to enhance role as communication and contact centre provider in New Zealand.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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uc
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partner programmes
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mitel
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.