Cloud Communications stories
Virtus Health to implement global RingCentral communication platform
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
Vonage & AWS partner to improve developer solutions & fraud protection
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
Vonage to boost Southern Cross Credit Union's customer support
Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.
Gamma Communications acquires EnableX for broadened European outreach
Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Cloud Industry Forum announces partnership with Disruptive Live
The partnership will deliver a weekly, live-streamed news and interview show on cloud computing starting Monday, July 17, at 10am GMT.
Vonage empowers customer engagement with latest release
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
RingCentral completes global first, rolls out compliant cloud phone services in India
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.
Access4 renews agreement with CommsPlus Distribution
CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide.
Ngee Ann Poly and AWS launch cloud computing specialisation
Internships and AWS training and certification programme integration into NP's curriculum to advance local info-communications technology workforce.
Knight Frank launches SEA-5 Data Centre Opportunity Index
The proprietary tool assesses the data centre ranking of each SEA-5 market, including Malaysia, Indonesia, Thailand, Philippines and Vietnam.
Vonage named Leader for conversational cloud by Opus
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Avaya appoints Dino Beverakis as CEO for Aus & New Zealand
Avaya has appointed Dino Beverakis as Managing Director for Australia and New Zealand. He will focus on driving growth and expanding opportunities.
Symbio, Cisco partner to launch Webex Calling in Singapore
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
Digital Island appoints Grant Sweeney as customer & sales general manager
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.
Digital Island appoints Grant Sweeney as Customer & sales general manager
Grant Sweeney appointed as Customer and Sales GM at Digital Island, to enhance role as communication and contact centre provider in New Zealand.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
Video: 10 Minute IT Jams - Who is Twilio?
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Dialpad expands Australian channel leadership team
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
8x8 adds new business messaging features to Microsoft Teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.