Communication stories - Page 15
8x8 brings receptionist role into the future with latest offering
Wed, 29th Sep 2021
#
uc
#
cx
#
martech
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
Canva hits massive US$40 billion valuation after latest funding round
Wed, 15th Sep 2021
#
online tools
#
funding
#
canva
Canva reaches a $40bn valuation after securing $200m in funding, with plans to accelerate growth and expand its team.
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Mon, 6th Sep 2021
#
hybrid & remote work
#
headsets
#
wfh
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
New artificial intelligence application attracts 100 investors in first week of launch
Wed, 1st Sep 2021
#
ai
#
investment
#
communication
New AI tool GetMee aims to tackle declining communication skills caused by the pandemic. Over 100 investors back the launch.
Code outside the box: Why customisable solutions are better
Fri, 6th Aug 2021
#
uc
#
api
#
contact centre
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
#
uc
#
cx
#
martech
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Slack report predicts 'the death of email' as app usage climbs
Wed, 19th May 2021
#
uc
#
hybrid & remote work
#
collaboration
Apps are the preferred form of communication for 87% of Australian knowledge workers, according to a study by Slack.
Increased demand for digital infrastructure sees Teltrac expand to southern NZ
Thu, 8th Apr 2021
#
uc
#
telco
#
broadband
Teltrac will open in the southern region of the country with presence across three cities, Dunedin, Invercargill and Queenstown.
Gartner forecasts market boom for social and collaboration tools
Thu, 25th Mar 2021
#
uc
#
collaboration
#
analyst report
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.
Why mobile messaging can improve the COVID-19 vaccine rollout
Tue, 23rd Mar 2021
#
healthtech
#
covid-19
#
soprano design
Australia and New Zealand plan to use mobile messaging to drive their COVID-19 vaccination campaigns and build citizen trust in the process.
2talk launches mobile plans, offers complete communications solution
Fri, 19th Mar 2021
#
uc
#
voip
#
telco
Business cloud service provider 2talk has launched mobile plans, adding to its broadband and IP Voice products.
Access4 signs on rhipe as APAC distributor
Fri, 19th Feb 2021
#
partner programmes
#
rhipe
#
managed services
Access4 selects rhipe as its Asia Pacific distributor to support the rise in remote working. (104 characters).
Soprano Design sets its sights on AU govt agencies
Wed, 10th Feb 2021
#
healthtech
#
government
#
mental health
Soprano Design’s ‘whole of government solution’ will be available for Australian government agencies to use for messaging and communications.
World issues hinge on how well we communicate
Wed, 27th Jan 2021
#
blockchain
#
communication
Soprano Design vice president for global marketing Matt Thompson details the enterprise messaging trends that may resonate over the coming year.
Workplace from Facebook rolls out two new broadcast capabilities
Fri, 15th Jan 2021
#
facebook
#
broadcasting
#
workplace by facebook
Workplace from Facebook has rolled out a couple of new services designed to help businesses and their employees navigate hybrid working and lockdown periods.
Zoom grows hybrid workforce customer base with 1 million phone seats
Thu, 14th Jan 2021
#
uc
#
contact centre
#
zoom
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.
IEEE gears up for World Forum on the Internet of Things 2021
Tue, 15th Dec 2020
#
iot security
#
edge computing
#
iot
IEEE seeks paper submissions, reviewers, and attendees for the 7th Annual World Forum on Internet of Things 2021.
Guardian Angel releases comms solution for isolated workers
Tue, 1st Dec 2020
#
hybrid & remote work
#
healthtech
#
wfh
The company has made an APAC distribution agreement with Everywhere Communications for communications, location, and monitoring solutions.
Most Australian businesses’ comms not post-pandemic ready
Thu, 26th Nov 2020
#
zoom
#
covid-19
#
communication
New Zoom research finds that 55% of Australian businesses lack effective tools to communicate effectively in a hybrid workplace world.
Zoom named Leader in two Magic Quadrants — one for fifth consecutive time
Thu, 19th Nov 2020
#
communications services provider
#
gartner magic quadrant
#
zoom
Zoom has been named a Leader in Gartner's 2020 Magic Quadrants for Unified Communications as a Service and Meeting Solutions.