Complaints stories
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.
The FBI's 2009 Internet Crime Report reveals a 22.3% surge in web scams, with total financial losses hitting USD $559.7 million.
Spam complaints in New Zealand are on the decline, thanks to rigorous enforcement of anti-spam laws, with high-profile cases raising public awareness.
Wikipedia is experimenting with tighter controls on its pages, to stop the posting of inaccurate, untrue or defamatory material.
Telecom Wholesale halts its broadband and residential PSTN 'loyalty' offer following a breach of separation undertakings, with potential penalties looming.
Complaints to Australian telecoms have plummeted to record lows, averaging just 2.7 per 10,000 services, signalling improved customer satisfaction.
A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.
Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.
The Domain Name Commission issues a warning about 24/7 Hosting's activities related to .nz domain names. Complainst have been found to be valid.
New Zealand Police have been forced to apologise after admitting they wrongly issued over 20,000 traffic tickets to Kiwis, due to a IT error.
