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Consumer rights Stories - Page 2

UK Stories

Consumer rights stories

Telecoms charter under fire as April bill rises loom
Unified Communications

Telecoms charter under fire as April bill rises loom

UK telecoms charter faces scrutiny as April bill hikes loom, with Ofcom complaints and consumer groups questioning value and service.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
FCA sets stricter UK rules for buy now, pay later firms
Fintech

FCA sets stricter UK rules for buy now, pay later firms

The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026
Shoplifter alerts more than double in 2025 - Facewatch says
Data Protection

Shoplifter alerts more than double in 2025 - Facewatch says

Facewatch says UK retailers' facial recognition alerts more than doubled to over 500,000 in 2025 amid rising theft and abuse in stores.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
New UK platform targets unsafe goods on marketplaces
Partner Programmes

New UK platform targets unsafe goods on marketplaces

New UK platform FOLO-UP uses AI to flag unsafe products on major online marketplaces, pressuring retailers to pull dangerous listings.

By Sean Mitchell • 5 min read • Wed, 7th Jan 2026
CMA probes travel firms over online price practices & new powers
eCommerce

CMA probes travel firms over online price practices & new powers

The CMA is probing eight travel firms over online pricing practices amid new powers to fine misleading pricing tactics up to 10% of global turnover.

By Melvin Hipolito • 2 min read • Thu, 20th Nov 2025
Signifyd launches Intelligent Returns to help UK retailers curb costly returns
Customer Experience

Signifyd launches Intelligent Returns to help UK retailers curb costly returns

Signifyd launches Intelligent Returns to help UK retailers cut costs and manage rising returns with real-time risk intelligence and data insights.

By Jed Nykolle Harme • 3 min read • Tue, 16th Sep 2025

Global Stories

Consumer rights stories

Data privacy urged as strategic board issue in AI era
Firewalls

Data privacy urged as strategic board issue in AI era

Cybersecurity leaders warn boards must treat data privacy as a strategic imperative as AI drives explosive growth in personal data use.

By Sofiah Nichole Salivio • 6 min read • Mon, 2nd Feb 2026
TELUS: Shoppers want data trust as privacy beats convenience
Data Protection

TELUS: Shoppers want data trust as privacy beats convenience

North American shoppers now prize data privacy and trust over convenience, putting fresh pressure on retailers ahead of the holiday season.

By Jake MacAndrew • 4 min read • Thu, 18th Dec 2025
Australians lose AUD $432 each on fake online tickets
Payment Technologies

Australians lose AUD $432 each on fake online tickets

One in five Australians has been duped by fake online tickets, losing an average AUD $432 as scams surge ahead of the busy summer events season.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Storyblok & OtterlyAI partner to boost AI search visibility
Marketing Technologies

Storyblok & OtterlyAI partner to boost AI search visibility

Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.

By Catherine Knowles • 3 min read • Tue, 18th Nov 2025

Stories from Other Regions

Consumer rights stories

Surveillance, AI and the security gaps behind the camera
Data Protection

Surveillance, AI and the security gaps behind the camera

As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.

By Jake MacAndrew • 7 min read • Sat, 21st Feb 2026
Indosat's AI spam shield blocks scams worth USD $500m
Firewalls

Indosat's AI spam shield blocks scams worth USD $500m

Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 9th Feb 2026
Logitech G offers 30-day refund on JB Hi-Fi mouse pre-orders
Gaming

Logitech G offers 30-day refund on JB Hi-Fi mouse pre-orders

Logitech G offers 30-day money-back guarantee on JB Hi-Fi pre-orders of its PRO X2 SUPERSTRIKE gaming mouse in Australia.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Fed appeal court upholds drip pricing penalty against Cineplex
Marketing Technologies

Fed appeal court upholds drip pricing penalty against Cineplex

Federal Court of Appeal upholds drip pricing ruling against Cineplex, leaving a CAD $38,978,000 penalty and 10-year conduct limits in place.

By Jake MacAndrew • 3 min read • Tue, 27th Jan 2026
Avast warns of surge in fake online shops in Australia
Phishing

Avast warns of surge in fake online shops in Australia

Avast flags 430,000 blocked visits to fake online shops in Australia, warning scam “ghost stores” will surge over summer sales and Christmas.

By Melania Watson • 4 min read • Mon, 8th Dec 2025
Why retailers need to prepare for a rise in AI-generated complaints
Digital Transformation

Why retailers need to prepare for a rise in AI-generated complaints

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

By Mark Devlin • 9 min read • Thu, 4th Sep 2025
New government 'alliance' formed to combat online scammers
Cybersecurity

New government 'alliance' formed to combat online scammers

New Zealand's government forms 'Anti-Scam Alliance' with banks, police and tech firms to tackle online scams through real-time data sharing.

By Craig McCulloch • 2 min read • Fri, 11th Jul 2025