Consumers stories - Page 6

Australia smartphone market declines 10.1% YoY in 2Q23, with recovery in June as end-of-financial-year sales lure consumers to attractive deals.

The road to recovery for PCs has been challenging coming off explosive years in 2020 and 2021, but signs of growth are finally returning, IDC finds.

Almost half of Australians (47%) have been targeted by online scams, with 49% knowing someone who has, according to a survey by Real Insurance and CoreData.

In 2019, StarHub set out to launch an MVNO offering that would offer their customers complete control of their mobile service at their fingertips.

Norton launches Driver Updater, a service that detects and updates outdated, corrupt, or missing drivers on Windows PCs.

APAC marketers embrace the phase-out of third-party cookies, recognizing the value of zero and first-party data, says Twilio research.

Over a quarter of Australian consumers fear that their mobile apps will be breached and are calling for better cyber protection, says Appdome research.

New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.

Adoption of first-wave generative AI tools has been consistent across age groups and geographies, with over half of all generations having used the technology.

Hitachi Vantara partners with Cisco to integrate its storage products with Cisco technologies, becoming a leading data centre and hybrid cloud provider.

Dubber launches 'Moments', an AI product designed to revolutionise communication and enhance consumer engagement.

Jumio has released its 2023 Online Identity Study, the second instalment of its annual global consumer research, conducted by Censuswide.

As demand tapered, retailers continued to offer aggressive promotions to reduce the growing inventory. Vendors also incentivised channel to take on more stock.

The decline was due to the decline in consumer demand, growing inflation concerns, and excess inventory levels.

Enterprises’ ability to provide their customers with top-notch yet secure online experiences has thus become critical to business success.

New research reveals the extent of negative delivery experiences on customer loyalty, suggesting customers can be unforgiving.

Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.

Australian consumers are threatening to abandon businesses that pollute by hoarding unnecessary data, new research from Veritas Technologies has found.

UK consumers are embracing alternative payment offerings including digital wallets to better manage their finances amidst the cost of living crisis.

According to SOTI’s new retail report, the Australian retail supply chain is underperforming compared to other regions.