TelcoNews UK - Telecommunications news for ICT decision-makers

COVID-19 stories - Page 34

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How cloud-based contact centres will ensure agents can work from anywhere
Fri, 17th Jul 2020
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crm
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uc
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cx
People need to be able to work from anywhere without compromising productivity or security, and while delivering a consistent customer experience.
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Citrix and Microsoft expand partnership to accelerate 'workplace of the future'
Thu, 16th Jul 2020
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virtualisation
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uc
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daas
Citrix and Microsoft to collaborate on flexible working solutions to meet the demands of the post-COVID workplace.
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Global IT spending plunges, but will have faster recovery - Gartner
Wed, 15th Jul 2020
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iaas
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it spending
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analyst report
Global IT spending is projected to decline by 7.3% in 2020 to reach $3.5 trillion, but will recover faster than the economy, says Gartner.
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Attack volumes, breach levels and security investment all rise in Australia
Tue, 14th Jul 2020
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virtualisation
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it automation
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cybersecurity
94% of Australian tech executives have noticed a surge in cyber-attacks in the past year, prompting increased investment in cybersecurity.
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Orgs to take to the cloud post-pandemic, study shows
Mon, 13th Jul 2020
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digital transformation
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cloud adoption
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logicmonitor
87% of enterprises will accelerate their cloud migration in a post-COVID-19 world reveals a study by LogicMonitor.
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Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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crm
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uc
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martech
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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Australians struggling with information overload as they move to remote working in wake of COVID-19
Thu, 9th Jul 2020
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hybrid & remote work
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healthtech
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opentext
Australians grapple with digital fatigue as remote working becomes the norm, with 34% feeling inadequately equipped, new OpenText research reveals.
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Chorus commissions new core routers as part of $50m network investment
Wed, 8th Jul 2020
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uc
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chorus
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telco
Chorus completes build of two core Ethernet switches in Auckland as part of $50m network investment to increase capacity and support broadband retailers.
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Natural disasters, card fraud Kiwis’ top security concerns
Wed, 8th Jul 2020
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dr
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healthtech
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cloud services
Only 22% of Kiwis are concerned about a security breach while working from home, despite increasing cyber attacks.
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Modern applications helping organisations succeed during pandemic
Mon, 6th Jul 2020
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virtualisation
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devops
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digital transformation
Modern applications have helped businesses adapt and maintain agility during the COVID-19 pandemic, according to a report by VMware.
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Spark boosts rural wireless broadband capacity to meet COVID-19 demand
Mon, 6th Jul 2020
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uc
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telco
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rural broadband initiative
Spark has boosted its rural wireless broadband capacity in a bid to meet demand following the COVID-19 lockdown.
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Software providers seeing light at end of pandemic tunnel
Mon, 6th Jul 2020
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report
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isv
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covid-19
ABSIA’s report uncovers expectations of growth and innovation and technological change as the Australian economy emerges from the pandemic.
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Video games market booming following COVID-19 related lockdowns
Mon, 6th Jul 2020
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gaming
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digital entertainment
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shares
The COVID-19 pandemic has fuelled a major boom in the video games market, boosting the value of top gaming companies by USD $354.5 billion in just six months.
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Microsoft to help NZ job seekers acquire new digital skills for the COVID-19 economy
Fri, 3rd Jul 2020
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microsoft
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linkedin
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recruitment
Microsoft and Adecco have partnered to offer free learning resources to New Zealand job seekers, helping them gain the necessary skills for in-demand roles.
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Huawei ranks #6 among world’s most innovative companies for 2020
Fri, 3rd Jul 2020
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healthtech
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personal computing devices
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microsoft
Apple, Alphabet, Amazon, Microsoft and Huawei occupy the top spots, followed by Alibaba, IBM, Sony and Facebook.
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Phishers cash in on the COVID-19 pandemic - how to avoid being reeled in
Fri, 3rd Jul 2020
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firewalls
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network infrastructure
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network security
COVID-19 crisis brings out the worst in hackers as phishing scams surge, targeting vulnerable individuals and businesses.
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HP Inc pledges to eliminate 75% of single-use plastic by 2025
Thu, 2nd Jul 2020
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cleantech
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hp
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3d printing
This transition from plastic to molded fibre has already eliminated 933 tonnes of hard-to-recycle expanded plastic foam last year, according to HP.
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Citrix partners with HPE to aid employees returning to offices
Wed, 1st Jul 2020
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virtualisation
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daas
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workplace
Citrix and HPE partner to deliver intelligent workplace solutions for businesses adapting to changes caused by COVID-19.
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Arrow ECS NZ reports mild profit increase in FY19
Wed, 1st Jul 2020
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arrow ecs
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financial results
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distributors
Arrow ECS NZ reports NZ$3.3m revenue in FY19, a slight drop from FY18. Profit increases to NZ$ 2.1m from NZ$1.8m. Distribution deals secured.
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Cybersecurity spending slumps - but swift recovery expected
Tue, 30th Jun 2020
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ai
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cybersecurity
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globaldata
New research from GlobalData found that the industry will recover after this initial slump to be worth almost US$238 billion by 2030.