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Customer data Stories - Page 10

UK Stories

Customer data stories

HyperFinity posts FY26 growth as AI tool boosts retail
Data Analytics

HyperFinity posts FY26 growth as AI tool boosts retail

Retailers are under pressure to prove returns on loyalty and pricing spend as the Leeds analytics firm expands with new AI tools and hires.

By Sean Mitchell • 4 min read • Thu, 14th May 2026
WellData wins 50 contracts as database demand grows
Disaster Recovery

WellData wins 50 contracts as database demand grows

Database outages are pushing more retailers and healthcare groups to hire external specialists, driving more than 50 new WellData contracts.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 14th May 2026
From data overload to profit: Making insights actionable
Software-as-a-Service

From data overload to profit: Making insights actionable

Poor-quality customer records are skewing AI and costing retailers money, despite many firms still not trusting the data behind decisions.

By Barley Laing • 4 min read • Thu, 14th May 2026

Global Stories

Customer data stories

The 6-step AI readiness checklist
Data Analytics

The 6-step AI readiness checklist

Poor data quality could cost supply chains millions a year, and AI will only magnify errors unless records are cleaned first.

By Edmund Ng • 5 min read • Sat, 23rd May 2026
CrowdStrike links Claude compliance data to Falcon
Data Protection

CrowdStrike links Claude compliance data to Falcon

Security teams can now track Claude use alongside other threats, as CrowdStrike folds compliance logs into Falcon's monitoring and response tools.

By Mark Tarre • 3 min read • Fri, 22nd May 2026
Cato integrates Cyera data platform into XOps globally
Data Protection

Cato integrates Cyera data platform into XOps globally

Security teams can now prioritise incidents involving sensitive data, as Cato's XOps adds Cyera's platform worldwide.

By Sean Mitchell • 3 min read • Thu, 21st May 2026
Data matching explained: The key to clean, connected data
Customer Relationship Management

Data matching explained: The key to clean, connected data

Poor data is costing firms millions, making record matching vital for cleaner datasets, better decisions and lower compliance risk.

By Bobby Joseph • 6 min read • Wed, 20th May 2026
Expedia moves ad business under chief marketing officer
Expedia

Expedia moves ad business under chief marketing officer

Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.

By Sofiah Nichole Salivio • 3 min read • Tue, 19th May 2026
Publicis to acquire LiveRamp for USD $2.167bn in cash
Software-as-a-Service

Publicis to acquire LiveRamp for USD $2.167bn in cash

The cash purchase will expand Publicis's data and AI ambitions, while giving LiveRamp shareholders a 29.8% premium and closing certainty.

By Mark Tarre • 6 min read • Tue, 19th May 2026
Aramex portal gains 250,000 users as enquiries drop
Digital Transformation

Aramex portal gains 250,000 users as enquiries drop

Fewer calls about missing parcels are easing pressure on support teams as Aramex's self-service tracking portal attracts 250,000 users in six months.

By Sean Mitchell • 3 min read • Mon, 18th May 2026
Bedrock Data expands free Snowflake Cortex governance
Data Protection

Bedrock Data expands free Snowflake Cortex governance

Security teams get free visibility into how Snowflake Cortex agents access sensitive data, helping them prepare for audits and reviews.

By Joseph Gabriel Lagonsin • 3 min read • Sat, 16th May 2026
BlueVoyant partners ODEON Cinemas Group on security
Data Protection

BlueVoyant partners ODEON Cinemas Group on security

Threat alerts have fallen by 98% for Europe's largest cinema operator after it overhauled security across eight countries.

By Mark Tarre • 3 min read • Fri, 15th May 2026
Boomi, Gong tie AI agents to live customer revenue signals
Customer Relationship Management

Boomi, Gong tie AI agents to live customer revenue signals

Enterprise teams could soon turn sales calls into automated actions across finance, support and product systems without custom integration work.

By Mark Tarre • 4 min read • Fri, 15th May 2026
Infobip study finds CX investment gap in global brands
Data Protection

Infobip study finds CX investment gap in global brands

Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.

By Sean Mitchell • 4 min read • Thu, 14th May 2026
SugarAI rebrands CRM around precision selling with AI
Customer Relationship Management

SugarAI rebrands CRM around precision selling with AI

Sales teams could get earlier warnings on churn and reorder risk as SugarAI ties CRM to ERP data and AI-guided next steps.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 13th May 2026

Stories from Other Regions

Customer data stories

Canadian firms flag AI-linked cyber risks from suppliers
Data Protection

Canadian firms flag AI-linked cyber risks from suppliers

Supplier oversight is becoming a bigger cyber priority as one in three Canadian businesses reported an AI-linked incident in the past year.

By Sofiah Nichole Salivio • 4 min read • Fri, 22nd May 2026
Decile's Luma turns analytics into audiences in minutes
Personalisation

Decile's Luma turns analytics into audiences in minutes

Ecommerce teams can now turn natural-language queries into campaign-ready customer segments in minutes, cutting delays between analysis and activation.

By Sofiah Nichole Salivio • 3 min read • Wed, 13th May 2026