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Customer data Stories - Page 34

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Customer data stories

Data Privacy Day: Vectra AI emphasises a proactive approach
Data Protection

Data Privacy Day: Vectra AI emphasises a proactive approach

In celebration of International Data Privacy Day, Vectra AI's Chris Fisher stresses the need for organisations to take a proactive stance in improving data protection measures.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
Sternum & ChargePoint secure Home Flex against IoT vulnerabilities
Data Analytics

Sternum & ChargePoint secure Home Flex against IoT vulnerabilities

In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.

By Catherine Knowles • 3 min read • Fri, 26th Jan 2024
CybeReady releases new Data Privacy Toolkit for CISOs
Data Protection

CybeReady releases new Data Privacy Toolkit for CISOs

Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.

By Shannon Williams • 3 min read • Thu, 25th Jan 2024
71% of Australian small businesses view cyber attacks as major risk
Network Infrastructure

71% of Australian small businesses view cyber attacks as major risk

Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.

By Catherine Knowles • 3 min read • Fri, 19th Jan 2024
Eagle Eye launches EagleAI for grocery, retail personalisation
Data Analytics

Eagle Eye launches EagleAI for grocery, retail personalisation

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

By Kaleah Salmon • 3 min read • Mon, 15th Jan 2024
Intel and DigitalBridge launch enterprise AI firm Articul8
Unified Communications

Intel and DigitalBridge launch enterprise AI firm Articul8

Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.

By Catherine Knowles • 3 min read • Thu, 4th Jan 2024
Global modular data centres market to reach $81.2bn by 2030
Virtualisation

Global modular data centres market to reach $81.2bn by 2030

The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.

By Shannon Williams • 3 min read • Tue, 2nd Jan 2024
Safetica partners with Kaira to boost data security in APAC region
Data Analytics

Safetica partners with Kaira to boost data security in APAC region

Safetica forms strategic alliance with Kaira to enhance data security solutions and cater to increasing cybersecurity needs in the APAC region.

By Kaleah Salmon • 3 min read • Thu, 21st Dec 2023
Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection
Data Protection

Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection

Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023
Certinia integrates advanced AI in service-oriented platform for improved efficiency
Data Analytics

Certinia integrates advanced AI in service-oriented platform for improved efficiency

US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.

By Imee Dequito • 3 min read • Mon, 18th Dec 2023
Eagle Eye Group appoints first Chief Artificial Intelligence Officer
Data Analytics

Eagle Eye Group appoints first Chief Artificial Intelligence Officer

Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.

By Imee Dequito • 3 min read • Thu, 14th Dec 2023
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Unified Communications

Ecosystm & Verint Playbook highlights wider scope needed for CX strategies

New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.

By Sean Mitchell • 2 min read • Tue, 12th Dec 2023
Zoom looks to enhance CX with AI-powered refinements
Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023
The surprising reason customers are abandoning digital transactions
Data Analytics

The surprising reason customers are abandoning digital transactions

Businesses need to create easy, secure and personalised buying experiences that alleviate security concerns without collecting too much personal data.

By Ashley Diffey • 5 min read • Tue, 5th Dec 2023
Fivetran unveils new capabilities supporting Delta Lake on Amazon S3
Data Analytics

Fivetran unveils new capabilities supporting Delta Lake on Amazon S3

Fivetran expands offering with new support for Delta Lake on Amazon S3, new capabilities aim to enhance data lake usage and governability.

By Catherine Knowles • 3 min read • Fri, 1st Dec 2023
Lack of central data storage hinders customer support, reveals Sprinklr report
Data Analytics

Lack of central data storage hinders customer support, reveals Sprinklr report

A Sprinklr report reveals that 46% of CX leaders lack the central data storage vital for a competitive customer service.

By Catherine Knowles • 3 min read • Fri, 24th Nov 2023
Logpoint confirms data security commitment following SOC 2 Type II audit
Software-as-a-Service

Logpoint confirms data security commitment following SOC 2 Type II audit

Logpoint fortifies pledge to protect customer data after passing the stringent System and Organisation Control 2 Type II audit.

By Sean Mitchell • 2 min read • Tue, 21st Nov 2023

Stories from Other Regions

Customer data stories

Indian banks embrace FICO Platform for business growth
Data Analytics

Indian banks embrace FICO Platform for business growth

Indian private-sector banks are adopting the FICO Platform to enhance growth and decision-making via AI capabilities.

By Tom Raynel • 3 min read • Mon, 11th Dec 2023