TelcoNews UK - Telecommunications news for ICT decision-makers

Customer Expectations stories - Page 5

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Exclusive: How Fluent Commerce is shaking up the OMS industry

Mon, 15th Apr 2024
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martech
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commerce systems
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ai
In an exclusive, Fluent Commerce's Chief Strategy Officer, Jamie Cairns, illuminates how the Australian firm is revolutionising how global businesses manage orders and inventory.
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Tech Mahindra launches Swiss digital MVNE platform 'Sunrise'

Tue, 13th Feb 2024
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data protection
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digital transformation
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data privacy
Tech Mahindra rolls out Sunrise, a digital MVNE platform for Switzerland's largest privately-owned operator, reducing telco onboarding time by 70% via digitalisation.
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Compuware celebrates two decades of powering the tech industry

Wed, 17th Jan 2024
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ai
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compuware
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eco-friendly
Celebrating its 20th year, Compuware highlights its crucial role in the AI sector and its ongoing commitment to innovation and efficiency.
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Half of global businesses use machine learning but lack specialist teams

Fri, 5th Jan 2024
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data science
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ai
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ml
Despite 50% of firms worldwide using machine learning, half of chief technology officers don't have a single professional in that role, signaling a gap in specialisation needs.
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Celonis forecasts transformative impact of Process Mining in 2024

Thu, 21st Dec 2023
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capital
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trends & predictions
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workforce technology
Celonis leaders predict pivotal role of Process Mining technology in transforming businesses for increased efficiency by 2024.
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SRJ Technologies Group forms key partnership with Air Control Entech

Mon, 18th Dec 2023
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digitisation
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customer service
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safety
SRJ Technologies partners with robotic inspections firm Air Control Entech to deliver novel digital solutions to energy sector.
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OutSystems forecasts top tech trends for CIOs in 2024

Thu, 7th Dec 2023
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digital transformation
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apm
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lcnc
OutSystems' Joe Ghattas predicts generative AI, increased business efficiency, and AI integration in development as top 2024 CIO trends.
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Embedded finance set to redefine fintech landscape in 2024

Fri, 1st Dec 2023
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digital transformation
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fintech
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integration
Embedded finance predicted to revolutionise fintech sector in 2024, blurring lines between traditional and digital services.
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FreeBSD Foundation introduces SSDF Attestation for secure software development

Tue, 7th Nov 2023
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software development
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netapp
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legislation
FreeBSD Foundation launches SSDF Attestation, simplifying secure software development for vendors and cloud providers.
Tax

New report explores digital agendas of tax compliance leaders

Thu, 26th Oct 2023
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digital transformation
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risk & compliance
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government
A Thomson Reuters report examines the digital strategies of tax compliance leaders, exploring investment in new technology.
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Oracle boosts customer experience with generative AI in Cloud CX platform

Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Optimizely hires Rupali Jain as Chief Product Officer

Wed, 3rd May 2023
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ai
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microsoft
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qualtrics
Optimizely, a leading digital experience platform provider, has hired Rupali Jain as new Chief Product Officer to drive innovation and growth.