Customer Success stories - Page 4

Crayon has appointed Kig Keat Yong as General Manager of its Singapore operations, effective immediately, to lead its growth and customer relations.

Executives at OutSystems predict that by 2025, AI will revolutionise customer service, but emphasise data quality as crucial for transformation.

CyberCX has attained the AWS Digital Sovereignty Competency, becoming one of 18 partners globally to support digital sovereignty in the Asia-Pacific region.

Infor has secured the AWS Consumer Goods Competency status, showcasing its expertise in enhancing operational efficiency for consumer goods brands.

Australia and New Zealand partners excel at the 2024 Geo & Global AWS Awards, with Versent, TechnologyOne, and Local Measure securing top honours.

Dynatrace has been named the 2024 AWS EMEA Technology Partner of the Year, recognising its role in enhancing customer innovation and efficiency.

Veritas Technologies has won the Storage Partner of the Year accolade at the 2024 Geo and Global AWS Partner Awards for its innovative multi-cloud solutions.

LearnUpon has appointed Fiona Sweeney as the new Director for the Asia-Pacific region, underscoring its commitment to enhancing market presence in Australia.

PMT Security has launched a new division in Melbourne to deliver comprehensive security solutions for data centres and critical infrastructure in Australia.

LogicMonitor is establishing itself as a leader in hybrid observability across the APJ region, focusing on AI-driven solutions to enhance customer success.

ECI Software Solutions celebrates its 25th anniversary, having served over 25,000 customers across 90 countries and acquired 53 companies to enhance its offerings.

Rik Tamm-Daniels shares how Informatica is revolutionising data management with generative AI and a cloud-first strategy, aiming to maximise data value.

Commvault has appointed Jill Macmurchy as Chief Customer Officer and Craig Bastow as Area Vice President for Australia and New Zealand to enhance APAC leadership.

Dayforce has upgraded its partner programme to enhance customer experiences and accelerate growth across its Partner Network, launching in January 2025.

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

BlackLine has appointed Philippe Omer Decugis as Senior Vice President and General Manager for Europe to enhance growth and customer success across the region.

NetApp has appointed Jim Burke as Senior Director of Enterprise Sales for Australia and New Zealand, leveraging over 25 years of tech experience.

Amazon Web Services has launched the Generative AI Partner Innovation Alliance to broaden access to its Generative AI Innovation Centre, facilitating customer success.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

Quor has appointed Bruce Boytim as its new CEO, bringing over 20 years of expertise in financial services and technology to lead the company.