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Digital commerce stories

HSBC UK & Visa test AI shopping with live payments
Data Protection

HSBC UK & Visa test AI shopping with live payments

Customers could soon shop and pay through AI assistants, after HSBC UK and Visa completed a live end-to-end card transaction online.

By Karen Joy Bacudo • 4 min read • Last week
AI literacy & cyber safety vital for young workers
Data Protection

AI literacy & cyber safety vital for young workers

Employers are being urged to make AI literacy and cyber safety core training, as young workers face a tighter labour market and rising online threats.

By Mark Tarre • 5 min read • Last week
UK gaming gift card purchases jump 92% in first half
Gaming

UK gaming gift card purchases jump 92% in first half

Prepaid gaming spending is shifting from launch-day splurges to year-round purchases, with UK gift card use on the marketplace nearly doubling.

By Sofiah Nichole Salivio • 3 min read • This month
Akeneo launches Agentic Ziggy for product data teams
Customer Experience

Akeneo launches Agentic Ziggy for product data teams

Product data teams can now oversee AI agents in Akeneo's cloud, reducing manual catalogue work and tightening control over approvals.

By Mark Tarre • 4 min read • This month
UK shoppers wary of AI making purchases, survey finds
Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • This month

Global Stories

Digital commerce stories

HSBC joins Asia AI payments group on liability rules
Fintech

HSBC joins Asia AI payments group on liability rules

Gaps in existing rules are prompting banks and fintechs to seek common standards as AI-led payments expand rapidly across Asia Pacific.

By Karen Joy Bacudo • 5 min read • 2 days ago
Wayvia launches professional services arm with new hires
Software-as-a-Service

Wayvia launches professional services arm with new hires

Brands facing AI-driven shopping shifts will get hands-on support as Wayvia adds advisory and execution services alongside its platform.

By Sofiah Nichole Salivio • 4 min read • Last week
Adyen appoints Gary Yang as Asia-Pacific President
Fintech

Adyen appoints Gary Yang as Asia-Pacific President

The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.

By Mark Tarre • 4 min read • Last week
Akamai warns of surging bot attacks on APAC commerce
Data Protection

Akamai warns of surging bot attacks on APAC commerce

Asia Pacific retailers, travel firms and hotels face a 63% rise in bot attacks as AI tools and APIs widen exposure to fraud and disruption.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Akamai warns commerce is top target for AI bot attacks
Malware

Akamai warns commerce is top target for AI bot attacks

Nearly half of commerce traffic across Akamai's network came from AI bots by late 2025, raising fraud and DDoS risks for retailers.

By Sean Mitchell • 4 min read • Last week
PairSoft names Brian Rigney as Chief Executive Officer
Software-as-a-Service

PairSoft names Brian Rigney as Chief Executive Officer

The appointment signals PairSoft's push to win more finance teams as rivals race to embed AI and tighter ERP integrations in back-office software.

By Sofiah Nichole Salivio • 4 min read • Last week
Why seamless Middle East 2026 should be on every commerce leader's calendar
Data Analytics

Why seamless Middle East 2026 should be on every commerce leader's calendar

Rapid growth in Gulf digital commerce is pushing fraud, data quality and compliance issues to the top of leaders' agendas.

By Bobby Joseph • 5 min read • Last week
Constructor tops three Gartner search & discovery use cases
Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • This month
Agentic AI traffic surges as bots dominate the web
Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Digital commerce stories

Zip finds Australians use AI to guide shopping choices
Fintech

Zip finds Australians use AI to guide shopping choices

Nearly half of Zip's Australian customers now use AI to compare and research purchases, but most still want to make the final call themselves.

By Mark Tarre • 4 min read • Last week
Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • This month
Animoca launches Visa pilot for AI shopping agents
Fintech

Animoca launches Visa pilot for AI shopping agents

Users in Hong Kong can now let approved AI agents find Visa card perks and complete purchases at selected merchants under preset spending rules.

By Sean Mitchell • 4 min read • This month