Digital Experience (DX) stories - Page 2

Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.

ManageEngine injects causal and autonomous AI into Site24x7 to cut alert noise, speed root-cause analysis and automate incident remediation.

Umbraco dominates as UK membership organisations boost digital spend, with the biggest 100 bodies investing GBP £250 million a year.

Conductor's AI content tools will be embedded directly into Acquia CMS, moving optimisation into the authoring workflow for enterprise teams.

ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.

AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

Optimizely secures Leader spot in Gartner's 2026 Magic Quadrant for Personalization Engines, underscoring AI-led, warehouse-first strategy.

Umbraco launches Compose, a GraphQL-first SaaS to standardise data flows across composable digital experience and eCommerce stacks.

Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.

Dynatrace unifies real user monitoring, AI tracing and developer tools on one platform to streamline cloud-native, AI-assisted software delivery.

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

Umbraco's product arm wins ISO 27001/IEC:2022 certification, boosting security credentials for its open-source .NET CMS and partners.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.

Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.

IMS will power Motability's new Drive Smart app, using telematics to monitor under-30s' driving and help manage rising insurance costs.

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

OWC unveils a certified 2m Thunderbolt 5 USB-C cable, promising full-spec bandwidth, power and display support for Mac, PC and USB4 gear.