TelcoNews UK - Telecommunications news for ICT decision-makers

Digital Strategy stories

Email attachment20260430 2167711 yiimf6

Most firms using AI see little business value, survey

Today
#
devops
#
manufacturing
#
digital transformation
Most organisations using AI are seeing productivity gains, but a survey found few are translating the technology into revenue or measurable ROI.
Energetic golf fan european stadium tablet analytics digital illustration

HCLTech signs DP World Tour digital experience deal

Yesterday
#
data analytics
#
digital transformation
#
cx
HCLTech to overhaul DP World Tour's web and app experience in multi-year deal that also makes it an Official Marketing Partner across Europe.
Cautious meeting ecommerce team office laptop budget charts digital illustration

eCommerce AI spending rises as leaders fear readiness gap

Yesterday
#
data protection
#
digital transformation
#
cx
eCommerce firms boost AI budgets as 73% of leaders say they are not ready, with UK and US groups citing culture, rules and old systems.
Email attachment20260428 560838 aeuv81

YFM backs Swanky with GBP £7.6 million growth deal

2 days ago
#
saas
#
digital transformation
#
cx
YFM Equity Partners invests GBP £7.6 million in Exeter-based Shopify agency Swanky, funding hiring, service expansion and selective acquisitions.
Flux result ae286242 1806 4cab 885c 2415c8b5a8d3

Quantium launches Gemini Enterprise practice with Google

Last week
#
data analytics
#
digital transformation
#
multi-cloud
Quantium joins Google Cloud's Gemini Enterprise push with a new AI practice aimed at moving enterprise agents from pilots into production.
645

Code and Theory appoints JJ Schmuckler as President

Last week
#
digital transformation
#
microsoft
#
amazon
Code and Theory names former WPP and Real Chemistry executive JJ Schmuckler as president to bolster senior client ties and integrated growth.
Flux result d7fb4aa8 2443 4e7a be40 ed2628883bca

Granicus names UK digital government awards winners

Last week
#
cx
#
martech
#
rpa
Granicus awards spotlight councils and public bodies cutting wait times, boosting engagement and improving trust through digital services.
Fallback

Clarks launches curated marketplace with Marketplacer

Last week
#
digital transformation
#
cx
#
martech
Clarks adds a curated marketplace for third-party sellers as it looks to broaden its online range while keeping tight control of brand experience.
Jason wyatt headshot

Clarks launches curated marketplace with Marketplacer

Last week
#
saas
#
digital transformation
#
cx
Clarks broadens its online range with a curated third-party marketplace powered by Marketplacer, keeping tight control over sellers and customer experience.
Flux result cb323ecc 1e39 4919 ae30 e140acf737b6

UK launches GBP £500m sovereign AI fund amid doubts

Last week
#
data protection
#
semiconductors
#
digital transformation
UK AI fund sparks debate over sovereignty, as vendors warn that homegrown models and infrastructure may lag behind US and Chinese rivals.
Flux result c0aa29b2 8737 4154 a847 aa494ae6839a

Campaign urges UK cyber law reform to back researchers

This month
#
devops
#
advanced persistent threat protection
#
apm
CyberUp urges ministers to modernise the Computer Misuse Act as a report warns outdated rules are hampering cyber research and investment.
441

Scotland Women in Technology backs charity board pilot

This month
#
digital transformation
#
ai
#
cybersecurity
Scotland Women in Technology and Third Sector Lab launch a pilot to train up to 30 women for charity board roles, tackling digital gaps and gender imbalance.
Flux result 57ce635b 83bb 42b5 adeb 02883fe5eed7

RFU appoints Capgemini as digital transformation partner

This month
#
digital transformation
#
cx
#
martech
RFU taps Capgemini to modernise England rugby's digital systems, using AI-led innovation to improve services for players, volunteers and fans.
Flux result 637eb46a 26d1 4d24 a8e4 f298082f0f31

OpenText brings AI tools to AWS European Sovereign Cloud

This month
#
data protection
#
document management
#
hybrid cloud
OpenText will put content, security and service management tools on AWS's European Sovereign Cloud, targeting EU customers with strict data rules.
Flux result 5b043776 37ae 4a8f 9538 a5224963d577

UK SAP users warn of data gaps slowing AI adoption

This month
#
data protection
#
data analytics
#
digital transformation
UK businesses back AI and SAP transformation, but only 4% are very confident in data quality and 94% say silos hinder real-time decisions.
123

Vistra appoints Chief AI & Digital Officer Damian Leach

This month
#
saas
#
data analytics
#
digital transformation
Vistra names Damian Leach as Chief AI & Digital Officer to accelerate global digital and AI upgrades across client services and operations.
Email attachment20260327 3709776 5jdplm

Start Tech boss urges MSPs to focus on business needs

Last month
#
digital transformation
#
partner programmes
#
risk & compliance
Start Tech Managing Director Ian Groves tells London event MSPs to prioritise client business problems over AI hype as debate grows over automation's impact.
Email attachment20260325 727006 74ujre

Meliora buys Backchat Media to expand into New Zealand

Last month
#
saas
#
digital transformation
#
partner programmes
Meliora acquires Auckland-based Backchat Media, gaining a New Zealand foothold and bolstering its APAC digital strategy and content offering.
Home improvement diy shopper online tools paint chat cloud il laptop phone

Kingfisher signs Google Cloud deal for AI shopping

Last month
#
digital transformation
#
cx
#
martech
Kingfisher strikes multi-year Google Cloud deal to power AI-driven, conversational shopping across B&Q, Castorama and Brico Dépôt sites.
Untitled design   2026 03 21t000853.860

BT says over 3 million UK homes move to digital landlines

Last month
#
uc
#
network infrastructure
#
cx
More than 3m UK homes have switched to digital landlines as BT warns those ignoring the rollout risk disruption before analogue ends in 2027.