Elevate stories - Page 8

A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.

Rising tariffs and cloud costs push Australian firms towards private cloud solutions like Synology Drive, seeking cost-effective, secure data management alternatives.

Neo Space Group and Thai Airways have expanded their partnership to enhance in-flight connectivity, bringing high-speed internet access to 80 aircraft.

At Relativity Fest Sydney, legal experts discussed evolving data protection laws and the surge in cyber risk, highlighting the urgent need for organisational preparedness.

LG Electronics has partnered with the Boston Red Sox to upgrade Fenway Park's displays, enhancing the fan experience with advanced LED technology.

EVT has unveiled an AI-driven sentiment analysis tool for its Australian cinemas, enhancing customer feedback processing and improving service quality.

Tenable Research has uncovered a vulnerability in Google Cloud Run, named ImageRunner, which could allow attackers to access private container images.

Simon teams up with Adentro to integrate WBA OpenRoaming technology across US properties, aiming to enhance digital shopping experiences and drive retail innovation.

The ICC has launched an enhanced version of its Case Connect platform, powered by Opus 2, to streamline arbitration and improve dispute resolution efficiency.

Lantronix has launched its Open-Q 8550CS System-on-Module, leveraging Qualcomm's QCS8550 to enhance low-power AI and ML for edge computing.

This Financial Literacy Month highlights how modern payment systems enhance financial acumen within organisations, turning transactions into valuable learning tools.

Motorola Solutions has unveiled a new line of AI-powered devices aimed at hazardous environments, enhancing security across industries like oil and gas.

Informatica has appointed Krish Vitaldevara as Executive Vice President and Chief Product Officer, aiming to enhance AI-driven data management solutions.

As generative AI reshapes customer interactions, experts urge reliance on edge infrastructure and CDNs to ensure seamless, low-latency user experiences.

Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.

beIN Asia Pacific has partnered with Planetcast to enhance sports programming delivery across Southeast Asia and Australia, integrating advanced cloud-based solutions.

VistaPrint and Bluethumb have teamed up to launch a Print On Demand service, enabling artists to sell canvas prints and earn passive income while reaching new audiences.

A recent Calabrio report finds that while 98% of contact centres utilise AI, 61% of leaders struggle with balancing efficiency and empathy in customer interactions.

Giga Computing and Start Campus have launched a joint study to integrate advanced data centre tech, aiming to enhance efficiency and support AI workloads.

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.