Employee Experience (EX) stories - Page 15

Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.

Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.

BeyondTrust reports notable growth in 2023, with over 80% recurring revenue and approximately 40% subscription ARR growth, bolstered by industry-leading customer satisfaction and retention rates.

Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.

Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.

Amid the 2023 'Year of the Great Office Return', 92% of UK firms enacted mandatory in-office policies leading to 40% reinstating a full workweek, despite notable commuting costs and disruptions.

ECI Software Solutions bags Great Place To Work 2024 certification for the sixth year running in the US and three consecutive years in five other countries, affirming its top employer status.

Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.

First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.

ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.

Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

Medallia appoints Simonetta Turek as its new Chief Product Officer, bringing her experience in global technology corporations to the role.

Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.

Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.

UK-based employee engagement platform, WorkBuzz, is set to launch in the US, aiming to empower organisations with hard-to-reach workers.

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.