TelcoNews UK - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 2

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Garney adopts Hyland for SAP SuccessFactors in HR shift

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Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
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UK workers lose meeting time to hybrid tech glitches

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digital transformation
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UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.
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ControlUp adds Intel Device IQ to desktop monitoring

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fleet management
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ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.
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UK workplace happiness beats US & Germany, study finds

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UK workers score higher on happiness and productivity than US and Germany, as global study says team enjoyment beats workload in driving output.
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Litmos flags AI ceiling as skills outpace promotions

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Workers' AI skills are racing ahead, but Litmos says promotions and pay are lagging, creating a new “AI ceiling” in career progression.
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HP unveils AI security tools for workplace PCs & printers

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data protection
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endpoint protection
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edge computing
HP rolls out new AI-driven security and management features for commercial PCs and printers, including hardware defences against TPM bus attacks.
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Omnissa study finds AI surge & endpoint security gaps

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data protection
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endpoint protection
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hcm
Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.
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Manchester tech event to focus on AI, trust & risk

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digital transformation
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Manchester Tech Week's flagship returns to probe how AI can boost cyber defence, resilience and experience without eroding trust or control.
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Origin raises USD $30 million to streamline global benefits

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digital transformation
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fintech
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Origin secures USD $30 million to scale its AI-driven platform simplifying fragmented global employee benefits for large multinationals.
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TeamViewer launches AI reporting tool for IT teams

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data analytics
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it automation
TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
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ECI Software certified as great place to work in eight countries

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erp
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ai
ECI Software wins 2026 Great Place to Work certification across eight countries, as 82% of staff rate it a great workplace.
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Deskpro launches on AWS European Sovereign Cloud in EU

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saas
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data protection
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private cloud
Deskpro rolls out its help desk platform on AWS European Sovereign Cloud, targeting EU customers with strict data residency demands.
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Software complexity costs UK firms GBP £32bn a year

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saas
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digital transformation
Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.
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Qualtrics names Act XM top APJ partner in debut awards

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digital transformation
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martech
Qualtrics crowns Act XM top Asia Pacific Japan partner as it launches inaugural global Partner of the Year Awards across five categories.
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Co-op extends VoCoVo headset rollout to 2,300 stores

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Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.
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Phoenix Software named fourth on UK Best Workplaces list

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it services
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it industry
York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.
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MHP named ServiceNow's Automotive Partner of the Year

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digital transformation
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cx
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martech
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
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AI productivity gains erased by document verification

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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
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RingCentral unveils AIR Pro no-code AI contact agents

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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
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Altimetrik names Dhirendra Nath as Chief HR Officer

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manufacturing
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digital transformation
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hcm
Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.