TelcoNews UK - Telecommunications news for ICT decision-makers

Gen Z stories - Page 3

Crowded uk post holiday returns counter clothing store winter scene

UK retailers warned over £1.05bn surge in gift returns

Tue, 10th Feb 2026
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cx
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martech
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supply chain
UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.
Uk rainy doorstep parcel and phone delivery progress scene

UK shoppers prize accurate updates over rapid delivery

Fri, 6th Feb 2026
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cx
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martech
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supply chain
UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.
Young adult london flat night budgeting phone glowing graphs

Cleo relaunches UK AI money app to ease cash anxiety

Fri, 6th Feb 2026
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fintech
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cx
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martech
AI fintech Cleo stages UK comeback with a waitlisted app, betting its chatty budgeting assistant can ease mounting money anxiety.
Young british woman unboxing valentines parcels in london flat night

Self-gifting lifts UK Valentine's spend to GBP £2.1bn

Thu, 5th Feb 2026
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martech
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personalisation
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cdp
Self-gifting and friend-gifting are reshaping UK Valentine's Day, lifting total spending to GBP £2.1 billion, Flowwow data shows.
Young european at laptop suspicious email ominous shadowy hand

Gen Z more likely to engage with phishing than Boomers

Sat, 31st Jan 2026
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mfa
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phishing
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physical security
Gen Z click on phishing links nearly three times more than Baby Boomers, despite heavier use of multi-factor authentication, Yubico finds.
Lonely london flat laptop glowing digital figure masked shadows broken hearts

UK daters embrace AI romance as scams & loneliness rise

Sat, 31st Jan 2026
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mdm
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ai
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ai ethics & governance
Lonely UK daters increasingly turn to AI companions even as romance scams surge, with rising losses and growing trust in chatbots over humans.
Uk shopper confused by inconsistent online chair photos living room

AI-edited product images erode trust in marketplaces

Thu, 29th Jan 2026
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devops
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cx
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martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
Modern uk office ai hr assistant brain network minimalist scene

PayFit rolls out contextual HR AI copilot to staff

Fri, 23rd Jan 2026
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data protection
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hcm
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erp
PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
Uk shop owner accepting digital wallet payment union jack scene

Exactly.com cuts fees as it targets UK SME payments growth

Fri, 23rd Jan 2026
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crypto
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fintech
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cx
Exactly.com trims processing fees after 23% turnover rise, targeting UK SMEs with local acquiring and lower-cost eCommerce payments.
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Gen Z 'lily padding' forces UK employers to rethink careers

Wed, 21st Jan 2026
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hcm
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hybrid & remote work
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recruitment
Gen Z 'lily padding' is pushing UK employers to ditch rigid promotion ladders and design flexible, personalised career paths to retain staff.
Neurodivergent professional focused home office clarity empowerment

How AI helps neurodivergent professionals showcase their strengths

Mon, 19th Jan 2026
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data analytics
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erp
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genai
AI tools like Copilot are helping neurodivergent professionals cut cognitive load, boost confidence and turn difference into leadership strength.
Uk graduate crossroads clear path office blocked by gears skyline

Employers say UK graduates work-ready despite job gap

Fri, 16th Jan 2026
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edutech
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higher education
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skills shortage
Most UK employers say graduates are work-ready, but recruiters warn flawed hiring systems are locking thousands of young people out of jobs.
Ben towers headshot

Kent tech founder Ben Towers awarded MBE for startups

Tue, 13th Jan 2026
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saas
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digital transformation
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hcm
Kent tech founder Ben Towers, 27, wins an MBE in the New Year Honours for his work backing startups and shaping the UK's AI strategy.
Jaded london 3

Jaded London hires Verde to fuel £100m SEO growth push

Mon, 12th Jan 2026
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martech
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marketing
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instagram
Jaded London taps Verde Digital for an SEO overhaul as it chases GBP £100 million in revenue and ramps up global streetwear expansion.
Genz employee and older manager collaboration modern office scene

Gen Z staff embrace regular feedback to drive growth at work

Fri, 9th Jan 2026
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e-learning
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hcm
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hybrid & remote work
Gen Z workers want frequent, constructive feedback and mentorship, overturning myths that younger staff are too fragile for criticism at work.
Modern supermarket self checkout vs cashier digital wallet scene

Generational split widens over cards, wallets & checkout

Fri, 9th Jan 2026
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digital transformation
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biometrics
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crypto
Younger shoppers embrace digital wallets and self-checkouts as older customers stick with cards and staff, widening a payments generation gap.
Mobile casual games ads growth us uk au 3d illustration scene

Generative AI search lifts mobile gaming ad opportunity

Fri, 9th Jan 2026
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gaming
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digital transformation
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martech
As generative AI eats into web search time, LoopMe reports brands shifting spend to fast-growing, ad-friendly mobile gaming audiences.
Strat7 image

UK savers turning to AI as average investments rise

Thu, 8th Jan 2026
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fintech
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genai
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ai
UK savers using AI for financial advice now invest an average of GBP £2,354.60, with Gen X and Boomers committing the most.
Crowded us mall holiday night fewer gifts smartphone price checks

US holiday shoppers rein in spending amid pressure

Thu, 8th Jan 2026
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data analytics
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ai
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e-commerce
US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.
Modern retail vs circular recommerce with ai data streams vector

AI, circular retail & data to reshape global shopping

Wed, 7th Jan 2026
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cx
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martech
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ai
AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.