TelcoNews UK - Telecommunications news for ICT decision-makers

Healthcare stories

Modern call centre voice ai automation no code workflows cloud

RingCentral unveils AIR Pro no-code AI contact agents

Today
#
uc
#
data analytics
#
digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Amazon echo on desk uk telephone boxes smartphone calls map

Alexa SmartLink brings UK numbers to managed devices

Today
#
uc
#
digital transformation
#
cx
Britannic and Vocala launch NetX SmartLink to give fleet-managed Alexa devices dedicated UK numbers and fully two-way calling.
Podcast mic headphones data streams privacy fraud security

Melissa podcast probes data quality, risk & identity

Today
#
data analytics
#
digital transformation
#
cx
Data specialist Melissa debuts a podcast probing how flawed customer and identity data fuels risk, fraud and compliance headaches.
Industry press state of the ai report overreaching blog 1920x1080 2

Nvidia survey shows AI driving revenue, cuts & spend

Today
#
manufacturing
#
digital transformation
#
hyperscale
Nvidia survey finds AI now widely embedded in operations, driving revenue gains, cost cuts and fresh spend as firms move beyond pilots.
Untitled design   2026 03 10t233340.899

Altimetrik names Dhirendra Nath as Chief HR Officer

Today
#
manufacturing
#
digital transformation
#
hcm
Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.
Yanbing li x steve barrett

Datadog to launch UK data centre for regulated cloud

Yesterday
#
data protection
#
private cloud
#
devops
Datadog will open a UK data centre in 2026, targeting public sector and regulated industries needing in-country observability data storage.
Untitled design   2026 03 09t211601.551

Smart Communications names David Hamilton as Chairman

Yesterday
#
saas
#
document management
#
digital transformation
Smart Communications appoints veteran fintech executive David Hamilton as Chairman to steer global expansion and AI push in regulated sectors.
Modern datacenter unified unstructured data ai audio video docs iso

Teradata adds agentic, multimodal tools to vector store

Yesterday
#
hybrid cloud
#
martech
#
physical security
Teradata boosts Enterprise Vector Store with agentic, multimodal tools to unify unstructured data for governed, large-scale AI workloads.
Modern hospital it control room staff dashboards secure data

Salesforce unveils Agentforce AI tools for healthcare

Last week
#
martech
#
rpa
#
risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
It ops room monitors secure cloud server rack aws diagrams

Deskpro brings cloud & VPC help desks to AWS shopfront

Last week
#
uc
#
data protection
#
private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
Raymond steen

VORTIQ-X launches runtime AI governance layer in EMEA

Last week
#
physical security
#
supply chain
#
ai security
VORTIQ-X debuts an AI governance hypervisor in EMEA, enforcing runtime controls to meet looming EU AI Act demands on high-risk systems.
Untitled design   2026 02 27t185318.478

Enterprise AI agents: The rise of human-augmented operations

Last week
#
manufacturing
#
digital transformation
#
rpa
Enterprise AI agents are shifting from handy copilots to semi-autonomous operators, forcing firms to redesign core systems and human roles.
Logos

Tycoon 2FA phishing service disrupted in EU crackdown

Last week
#
ransomware
#
manufacturing
#
mfa
European authorities and tech firms have disrupted Tycoon 2FA, a major phishing service used to bypass MFA and hijack cloud accounts.
Amy davis

Women are 77% of the NHS workforce. So why are they missing from the tech that's supposed to fix it?

Last week
#
digital transformation
#
healthtech
#
it industry
Women power the NHS but are sidelined in healthtech, leaving the tools meant to transform care shaped in rooms they rarely occupy.
Uk founder podium london skyline glowing seedling clean tech mentors

EASI launches 2026 social impact awards for UK founders

Last week
#
clean technologies
#
sustainability
#
smb
EASI opens applications for its 2026 awards, offering a GBP £10,000 grant and year-long support to UK founders driving social impact.
Split office orderly desks vs advanced robot assistants governance

Mid-market firms stall at pilot stage for agentic AI

Last week
#
devops
#
digital transformation
#
hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.
Images

LivTech strengthens leadership for senior care growth

Last week
#
saas
#
digital transformation
#
rpa
LivTech hires Ron Kozlin as CFO and Andrew Goode as VP of Development to steer its fast-growing senior care software business.
Busy hospital admin office paper files to digital records efficiency

Hyland unveils AI tools to streamline hospital admin

Last week
#
digital transformation
#
ecm
#
martech
Hyland launches AI tools to automate hospital records and billing workflows, aiming to cut admin workloads and speed access to patient data.
Leigh segall(2)

Smart Communications pursues trusted AI for customers

Last week
#
uc
#
hybrid cloud
#
digital transformation
Smart Communications helps organisations in regulated industries face down communication challenges every day.
Ai powers ocr patent documents stack with gears and scanner

ABBYY adds 22 patents to expand AI document automation

Last month
#
manufacturing
#
digital transformation
#
ecm
ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.