Holiday season stories - Page 2
Holiday sales boom triggers surge in disputes, risking USD $250bn
Wed, 19th Nov 2025
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cx
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martech
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customer service
Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.
Cyber Monday surpasses Black Friday in UK as shoppers seek value
Tue, 18th Nov 2025
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amazon
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ebay
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online shopping
For the first time, Cyber Monday has surpassed Black Friday in UK online sales, reflecting shoppers' shift towards value-driven and personalised purchases amid inflation.
AI, social media & flexible payments to drive festive shopping
Fri, 14th Nov 2025
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crypto
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cx
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martech
AI, social media, and flexible payments like BNPL will shape festive shopping as 69% of consumers trust AI to assist their Black Friday and holiday purchases.
UK tech retail grows 5.4% but trails behind European rivals
Thu, 13th Nov 2025
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it industry
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notebook
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black friday
UK tech retail sales rose 5.4% in Q3 2025, outpacing national retail growth but lagging behind Europe's 21% surge in the sector.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.
Festive season surge prompts focus on logistics & customs
Fri, 7th Nov 2025
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supply chain
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online shopping
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ccl
CCL urges businesses to strengthen logistics and customs compliance ahead of the festive surge, as UK online sales hit GBP £115.3bn in late 2024.
Retail's AI Revolution: Why personalisation is the game-changer
Sat, 25th Oct 2025
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cx
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martech
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personalisation
Retailers are rapidly adopting AI to personalise shopping experiences, boosting customer loyalty and handling £30bn in UK click-and-collect orders in 2025.
Young UK shoppers risk scams for festive gifts via AI & social
Fri, 17th Oct 2025
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advanced persistent threat protection
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email security
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ai
Many young UK shoppers risk scams by using AI and social media for festive gifts, despite widespread concerns over online holiday shopping risks.
Social media & AI drive riskier holiday shopping in the UK
Fri, 17th Oct 2025
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ai
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cybersecurity
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marketing
Norton reports UK millennials and Gen Z face rising holiday scam risks as 66% take risky steps, driven by growing use of social media and AI in shopping.
Generative AI fuels 4,700% rise in retail web traffic, Adobe finds
Fri, 22nd Aug 2025
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cx
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martech
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genai
Generative AI boosts US retail web traffic by 4,700% year-on-year as shoppers increasingly use AI tools for research and recommendations, Adobe reveals.
UK holidaymakers boost spending, start trips with smarter deals
Thu, 19th Jun 2025
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sales
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online shopping
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summer sale
Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.
THG Fulfil boosts Manchester site with 430 new sorting robots
Fri, 13th Jun 2025
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robots
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cx
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martech
THG Fulfil will install 430 Libiao T-sorting robots at its Manchester warehouse in September 2025, boosting capacity by 75% to process one million units daily.
European PC market grows 3% in Q4 2024 with AI interest
Wed, 15th Jan 2025
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notebook
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holiday season
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analyst report
The European PC market experienced a 3% revenue rise in Q4 2024, driven by seasonal promotions, with Spain and the UK leading growth amid ongoing challenges.
UK consumers to return GBP £1.5 billion Christmas gifts
Wed, 8th Jan 2025
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supply chain
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clean technologies
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sustainability
British consumers are set to return £1.5 billion worth of unwanted Christmas gifts this year, highlighting significant challenges for retailers' logistics.
European print market rebounds with AI & cloud solutions
Tue, 7th Jan 2025
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ai
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clean technologies
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sustainability
The European print market is showing signs of recovery, driven by demand for high-end multifunction printers and the rise of AI and cloud solutions.
Cyber threats rise during festive season, experts warn
Thu, 19th Dec 2024
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phishing
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advanced persistent threat protection
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email security
As the festive season approaches, experts warn of rising cyber threats, urging organisations and individuals to strengthen their digital defences during this vulnerable period.
Christmas shopping hit by AI-enhanced scalping bots
Tue, 17th Dec 2024
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breach prevention
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e-commerce
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cybersecurity
A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.
UK workers face end-of-year pressures, seek wellbeing boost
Fri, 13th Dec 2024
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hcm
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productivity
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mental health
Workhuman's latest Human Workplace Index reveals UK employees face rising stress, with 37% feeling increased pressure as they approach 2024's end.
Atlassian study highlights year-end project backlog issues
Fri, 13th Dec 2024
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devops
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apm
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software development
Atlassian's latest research reveals that 68% of knowledge workers face project backlogs by year-end due to shifting priorities and unexpected challenges.
Kaspersky warns of phishing scams using Telegram Premium
Thu, 12th Dec 2024
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malware
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phishing
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advanced persistent threat protection
Kaspersky has raised alarms over a surge in phishing scams mimicking Telegram Premium offers, warning users to be vigilant, especially this holiday season.