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Incident management Stories - Page 17

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Incident management stories

Interview: BlackBerry talks crisis management, security and disruption
Disaster Recovery

Interview: BlackBerry talks crisis management, security and disruption

We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.

By Sara Barker • 4 min read • Mon, 26th Jun 2017
The do's and don'ts of responding to ransomware
Malware

The do's and don'ts of responding to ransomware

Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.

By Matt Williams • 3 min read • Thu, 11th May 2017
To speed up crisis response - just get texting, says Soprano
Disaster Recovery

To speed up crisis response - just get texting, says Soprano

Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).

By Julia Gabel • 2 min read • Tue, 4th Apr 2017
FrontRange turns up the HEAT
Risk & Compliance

FrontRange turns up the HEAT

FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.

By Staff Writer • 1 min read • Thu, 21st Mar 2013
Service with a smile
IT service management

Service with a smile

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

By Staff Writer • 4 min read • Wed, 1st Jul 2009