iPad stories - Page 21

Businesses are shifting focus: Employees are now seen as members of the social web first, revolutionizing customer service and support.

Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.

Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.

Brett Waters, Vice President Asia Pacific – South, RightNow, says it’s time for the call centre to listen rather than deflect.

Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.

New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.

NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.

IBM to transform business collaboration with new social networking tools, aiming to boost growth and productivity.

News Corp's The Daily set to launch on iPad in two weeks, priced at US$0.99/week, as unveiled by James Murdoch at a Munich media event.

Andrew Donaldson ascends as SmartPay's CEO, eyeing rapid expansion in Australia while steering NZ operations post EFTPOS upgrade.

Apple's iOS 4.3 update to ditch iPad multitasking gestures in its consumer release, leaving users awaiting future integration.

EA teases gamers with a new Bulletstorm trailer, gearing up for tomorrow's demo featuring explosive gameplay and creative kills.

Epson NZ winds up, merges with Epson Australia, but assures business as usual for customers despite organisational reshuffle.

JFK's inspiring legacy goes digital, thanks to Sitecore and Velir, as the world marks 50th anniversary of Kennedy's inauguration.

NZMac and NZiPhone, fixtures of Apple fan community, to shut on March 1st as owner fails to sell. TechDay announces launch of MacGuide.

Google sets sights on mobile dominance, with plans to revolutionize mobile tech and expand global access, says new Exec Chairman.

Fujitsu has signed up CA Technologies in Australia and New Zealand to its Infrastructure-as-a-Service (IaaS) platform.

Get your first taste of Crysis 2 multiplayer action this week, exclusively on Xbox 360 - but only if you're a Gold Xbox LIVE subscriber.

Kiwi citizens urged to donate old mobiles to Starship Children’s Hospital, aiding its vital Air Ambulance Service for sick kids.

Cisco's Virtual Partner Summit to unveil lucrative computing trends for partners, running Mar 1-3, promises key insights and growth strategies.