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Automation seen as key to AI success in Australia & New Zealand
Digital Transformation

Automation seen as key to AI success in Australia & New Zealand

Most finance and IT leaders in Australia and New Zealand see automation as crucial for successful AI, citing governance and data issues as key barriers otherwise.

By Melania Watson • 3 min read • Tue, 25th Nov 2025
CXANZ honours Citrix partners for excellence across Australia & NZ
Virtualisation

CXANZ honours Citrix partners for excellence across Australia & NZ

CXANZ has celebrated top Citrix partners across Australia and New Zealand at its inaugural awards, recognising excellence and customer success in the Citrix ecosystem.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025
Energy & transport brands talk loyalty innovation
Customer Experience

Energy & transport brands talk loyalty innovation

Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.

By Jonathan Reeve • 7 min read • Mon, 24th Nov 2025
Building mental scaffolding: Why AI makes subject knowledge more critical, not less
Artificial Intelligence

Building mental scaffolding: Why AI makes subject knowledge more critical, not less

AI in classrooms prompts debate on the need for deep subject knowledge, as teachers and students question learning versus easy information access.

By Chris Wiggin • 5 min read • Mon, 24th Nov 2025
Link advisers to gain AI tools as Afterburner boosts efficiency
Customer Experience

Link advisers to gain AI tools as Afterburner boosts efficiency

Link Financial Group partners with Afterburner AI to equip advisers with automation tools, cutting admin time drastically to boost client service delivery.

By Melania Watson • 3 min read • Mon, 24th Nov 2025
SAP and DalRae: Why standardisation isn't an enemy of innovation but an enabler
Digital Transformation

SAP and DalRae: Why standardisation isn't an enemy of innovation but an enabler

SAP's adaptive AI architecture and clean core focus are driving flexible digital transformation in public and private sectors across Australia and New Zealand.

By Catherine Knowles • 9 min read • Mon, 24th Nov 2025
Contact centre agent burnout costs top AUD $20 million yearly
Unified Communications

Contact centre agent burnout costs top AUD $20 million yearly

Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Coppelia uses data-driven online strategy to grow music audience
Digital Engagement

Coppelia uses data-driven online strategy to grow music audience

Auckland band Coppelia uses data-driven digital strategies and quality content to grow their music audience and secure festival invites in 2025.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
MyTrucking partnership with Xero drives digital growth in transport
Financial Systems

MyTrucking partnership with Xero drives digital growth in transport

MyTrucking's partnership with Xero boosts digital adoption in transport, easing admin and saving time for operators across New Zealand, Australia, and the UK.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
Bizcap lifts SME loan limits in Australia & New Zealand to meet demand
NZD

Bizcap lifts SME loan limits in Australia & New Zealand to meet demand

Bizcap has raised SME loan limits to AUD $7.5 million in Australia and NZD $4 million in New Zealand to meet growing demand for larger business loans.

By Melania Watson • 2 min read • Fri, 21st Nov 2025

Stories from Other Regions

Boost your business with New Zealand mail solutions
Customer Experience

Boost your business with New Zealand mail solutions

Maintaining accurate, validated addresses is key to smooth New Zealand mail deliveries, cutting costs and boosting customer satisfaction for businesses.

By Edmund Ng • 5 min read • Mon, 24th Nov 2025
Shifting 10% of spend to small retailers could add NZD $11 billion
Customer Experience

Shifting 10% of spend to small retailers could add NZD $11 billion

Shifting 10% of New Zealand household spending to small retailers could boost their economy by NZD $11 billion, says Xero analysis ahead of Black Friday.

By Melania Watson • 3 min read • Mon, 24th Nov 2025
When AI meets the open road: why boards must rethink risk governance
Risk & Compliance

When AI meets the open road: why boards must rethink risk governance

Boards must rethink risk governance as AI aids fleet safety, combining vehicle tech and driver behaviour in a hybrid world of semi-autonomous and human drivers.

By Craig Cockerton • 3 min read • Sat, 22nd Nov 2025
Vessev launches VS-9 Skye electric hydrofoiling leisure boat
Travel

Vessev launches VS-9 Skye electric hydrofoiling leisure boat

Vessev unveils the VS-9 Skye, an electric hydrofoiling boat offering speeds up to 30 knots and seating for ten, enhancing leisure boating with eco tech.

By Sean Mitchell • 3 min read • Sat, 22nd Nov 2025
Booktopia launches Black Friday sale with up to 80% off books
Online shopping

Booktopia launches Black Friday sale with up to 80% off books

Booktopia launches Black Friday sale with discounts up to 80% on thousands of titles across genres, running through early December with delivery Australia-wide.

By Sean Mitchell • 2 min read • Fri, 21st Nov 2025
Yarra City Council upgrades IT to manage AUD $2 billion assets
Document Management

Yarra City Council upgrades IT to manage AUD $2 billion assets

Yarra City Council partners with TechnologyOne to upgrade IT, enhancing management of AUD $2 billion assets and speeding up customer service delivery.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Logitech & ghd unveil personalised tech gifts for NZ holidays
Gaming

Logitech & ghd unveil personalised tech gifts for NZ holidays

Logitech and ghd launch personalised tech and beauty gifts in New Zealand, from portable speakers to advanced hair stylers, ideal for the holiday season.

By Melania Watson • 3 min read • Fri, 21st Nov 2025