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Opinion stories

UK CIOs trust AI over analyst reports on suppliers
Digital Transformation

UK CIOs trust AI over analyst reports on suppliers

AI chatbots now outrank analyst reports for UK tech buying research, with 56% of CIOs using them instead of traditional sources.

By Sean Mitchell • 2 min read • 2 days ago

Global Stories

Opinion stories

AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
Firewalls

AI assistants now read online stores more than twice as often as Google. Most retailers can't see it

Many retailers are missing live customer queries because AI assistants now fetch product pages far more often than Google does.

By Pratham Jani • 6 min read • Today
Stop saying AI hacked the system
Multi-factor authentication

Stop saying AI hacked the system

AI is speeding up attacks by finding existing weaknesses, leaving organisations and SMEs exposed to faster, cheaper intrusions.

By Anthony Caruana • 3 min read • Today
Who allowed your AI agent to see that data?
Customer Relationship Management

Who allowed your AI agent to see that data?

Enterprises risk exposing sensitive records as AI agents inherit broad access by default, leaving accountability and audit trails unresolved.

By Bernard Mc Closkey • 8 min read • Last week
Engineering for operations: going from security to insight
DataCentre infrastructure

Engineering for operations: going from security to insight

Early security design can improve uptime and reveal operational data in data centres, but only if cybersecurity is built in from the start.

By Tertius Wolfaardt • 6 min read • Last week
Some AI risks more subtle than others
Digital Transformation

Some AI risks more subtle than others

Widespread use of chatbots and drafting tools may leave workers less able to verify outputs or think independently, Walsh said.

By Donovan Jackson • 3 min read • Last week
How businesses can avoid widespread harm from cloud outages
Software-as-a-Service

How businesses can avoid widespread harm from cloud outages

Businesses tied to a single cloud provider face escalating outage risks, with experts urging redundancy to limit disruption and losses.

By Thomas Berndorfer • 4 min read • Last week

Stories from Other Regions

Opinion stories

Empowering frontline managers with the right workforce data
Digital Transformation

Empowering frontline managers with the right workforce data

Poor visibility is leaving frontline managers exposed to compliance breaches, higher labour costs and more stress when shifts change.

By Matthew Kane • 4 min read • Today
A timely message for World Manufacturing Day: Switching to electric is only half the job
Manufacturing

A timely message for World Manufacturing Day: Switching to electric is only half the job

Electricity alone will not slash emissions from commercial buildings unless HVAC systems are continuously optimised after installation.

By Troy Burgess • 4 min read • Today
Five practical ways SMBs can strengthen cyber resilience in the age of AI
Data Protection

Five practical ways SMBs can strengthen cyber resilience in the age of AI

AI tools are exposing smaller firms to faster scams and data leaks, making basic controls and staff training vital to stay resilient.

By Rishi Kotecha • 6 min read • Last week
OpenAI Breaches Australian Government Database
Data Protection

OpenAI Breaches Australian Government Database

Weak controls left Australia's Medicare database exposed after an AI agent was able to press past access restrictions, experts say.

By Darren Guccione • 2 min read • 2 days ago
The C-Suite Playbook: 11 Lessons for emerging tech leaders
Software-as-a-Service

The C-Suite Playbook: 11 Lessons for emerging tech leaders

Emerging tech leaders were urged to focus on storytelling, risk and resilience as four C-suite mentors shared practical career advice in Auckland.

By Tom Chan • 3 min read • Last week
Kiwi are shopping for smartphones the wrong way
Financing

Kiwi are shopping for smartphones the wrong way

Rising handset prices are pushing buyers to factor in trade-ins, bills and financing, not just the sticker price, when upgrading.

By Sam Bruce • 3 min read • Last week
The Key AI Test Is Ensuring Regulation Keeps Pace With Ambition
Data Protection

The Key AI Test Is Ensuring Regulation Keeps Pace With Ambition

Australia's AI rules may decide whether businesses gain protection without extra red tape that slows deployment and pushes investment offshore.

By Ash Diffey • 4 min read • Last week
Watching the Agents: AI Observability Has to Evolve for the Agentic Era
Robotics

Watching the Agents: AI Observability Has to Evolve for the Agentic Era

Blind spots in agentic AI could turn routine tasks into breaches, as Canadian firms ramp up use faster than oversight can keep pace.

By Steve Giguere • 6 min read • Last week
Your Guide to AML Software Solutions in 2026
Fintech

Your Guide to AML Software Solutions in 2026

AUSTRAC scrutiny and wider Tranche 2 obligations are pushing Australian firms to adopt software that streamlines checks, monitoring and reporting.

By Joseph Gabriel Lagonsin • 5 min read • Last week
PR is measuring the wrong things. AI just made the old metrics indefensible
Risk & Compliance

PR is measuring the wrong things. AI just made the old metrics indefensible

New AI tools are exposing how often PR still mistakes output for impact, even as trust in corporate messaging keeps eroding.

By Terence Lyons • 5 min read • Last week