Outage stories

Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.

Prometheus buys Canadian AI scheduler Actenum to sharpen data-driven planning for asset-heavy sectors from oil and gas to utilities.

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

In 2026, AI agents will reshape software engineering, raising questions on management, security, and how teams govern AI-driven processes effectively.

An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.

Recent APRA rules and rising outages have pushed Australian firms to prioritise reliable, AI-driven customer experiences over mere interface design.

DevOps platforms faced a surge in outages and security threats in H1 2025, with 330 incidents disrupting billion of developers worldwide, says GitProtect.io.

Australian IT teams show strong confidence in operational resilience despite outage challenges, yet lag behind globally in AI readiness, says SolarWinds report.

DevOps platforms like Jira and Azure DevOps saw notable surges in outages and security incidents in 2024, causing significant downtime and disruption globally.

Manual management of digital certificates costs Australian firms over USD $250,000, causing outages, compliance failures, and reputational damage amid digital growth.

Adaptive Insurance and Tokio Marine HCC launch GridProtect, a parametric insurance covering short-term power outages across 18 US states for SMEs.

A new study by Broadband Genie reveals Gloucester leads the UK in reliable broadband, while Belfast struggles with over 51% of users facing outages.

A new report reveals ANZ businesses face outage costs of USD $2.2 million per hour, highlighting the critical need for full-stack observability in 2024.

As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.

Commvault plans to acquire Clumio to boost cyber resilience and enhance cloud data protection within AWS. The deal, set for October 2024, aims to expand Commvault’s SaaS offerings.

Only 16% of organisations find their software testing effective amidst AI integration, revealing significant challenges and a need for better test practices.

Over 78% of UK residents worry about global reliance on IT systems, post-July 2024 CrowdStrike outage revealing vulnerabilities, according to a survey.

Gartner forecasts 75% of enterprises will prioritise SaaS application backup by 2028, a substantial rise from 15% in 2024, driven by recent IT outages.

Only 20.8% of finance professionals have stressed exit plans with suppliers, despite DORA recommendations, highlighting a key vulnerability exposed by a recent CrowdStrike outage.

Manufacturers are investing heavily in observability to boost security, AI, and IoT, with 65% reporting improved issue resolution, states a New Relic report.