PBX stories
Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.
Hospital patients still rely on phone lines for urgent care updates, leaving trusts wary of telephony changes as the PSTN switch-off looms.
SIX Swiss Exchange has shifted call routing and compliance recording to Luware tools on Microsoft Teams, retiring legacy telephony systems.
Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.
Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.
A recent survey reveals poor office mobile connectivity affects 70% of UK hybrid workers, with 55% finding better connections at home, impacting productivity and stress.
The handset targets hybrid workplaces with Wi-Fi, DECT and encrypted calling, aiming to simplify office communications and bolster security.
Hospitals and design-led workplaces in Asia-Pacific can now buy Snom's D8xx phones in white, with antibacterial housing and unchanged specs.
Call4telhas appointed Soft Solutions as its local authorised distributor of the Call4tel 3CX PBX appliance range.
The company focused on expanding its Session Border Controller (SBC) network in several locations: Sydney, Singapore, London, Frankfurt, San Jose and Virginia.
Companies with global aspirations face challenges in deploying effective communications infrastructure, but cloud-based platforms offer a solution.
Usage of mobile VoIP service will increase, which will influence the fixed-line market; it will decrease as people prefer to be mobile.
Think it's cloud that will do away with the traditional PBX system? Think again. Alcatel-Lucent Enterprise has another option...
SMBs embrace unified communications for cost-saving, enhanced mobility, and flexibility, shifting towards open architecture and cloud environments.
There's been a lot of talk in the press about the coming 'tidal wave' of unified communications (UC) technologies and what this means to resellers.
Upgrading to a VoIP PBX system requires understanding the differences in communication technologies. IT Net World outlines the key factors.
Call handling has been centralised in Microsoft Teams, with NSWRL reporting a 17-second average wait after the switch.
Symbio Holdings has unveiled AdvancedPBX, a cloud-hosted PBX solution designed for service providers, promising quick setup and enhanced features.
Cloud tech revolutionises traditional business models, says ALE APAC director, as firms prioritise flexibility and customer-centric solutions.
