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Phone stories
Newo.ai, IONOS launch AI receptionist for small firms
Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
Students face hours-long Clearing waits as tech gap widens
Thu, 21st Aug 2025
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edutech
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cx
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martech
Thousands of UK students faced hours-long waits on Clearing phone lines after A-level results, as tech gaps worsened access to university places.
EE offers free contract to help UK families manage phone use
Sat, 16th Aug 2025
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phone
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online safety
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safety
EE launches a free P.H.O.N.E. Contract to help nearly four million UK families set smartphone rules and ease device-related arguments.
Report finds legacy tech & budgets hinder UK public sector AI
Fri, 16th May 2025
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uc
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data protection
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digital transformation
A report finds UK public sector hampered by legacy tech and budget limits, delaying AI adoption and digital transformation despite rising citizen expectations.
Klearcom launches Verify+ for enhanced global IVR testing
Mon, 28th Apr 2025
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saas
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uc
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devops
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
Kaspersky highlights the critical role of phone numbers in digital security
Thu, 25th Jul 2024
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phishing
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email security
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cybersecurity
Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.
RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
Zoom unveils compliance manager for regulatory risk management
Fri, 22nd Mar 2024
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uc
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dlp
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healthtech
Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
Phantom vibration syndrome rises with increased UK smartphone usage
Thu, 23rd Nov 2023
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phone
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buzzed
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ring
Phantom Vibration Syndrome surge experienced, correlating with a rise in UK smartphone usage, now averaging 4.14 hours daily.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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uc
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hcm
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partner programmes
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Hands-on Review: Aspera AS8 smartphone
Mon, 4th Sep 2023
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gadgets
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phone
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reviews
The Aspera AS8: an affordable Australian smartphone that doesn't compromise on quality or features. Read our review.
Ribbon Communications launch Ribbon Connect for Zoom
Fri, 26th May 2023
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saas
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phone
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modernisation
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
400+ million used smartphones to be shipped worldwide in 2026
Tue, 10th Jan 2023
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phone
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shipments
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analyst report
According to IDC, trade-in programs continue to be the driving factor for the new and used smartphone market globally.
Best looking phone survey reveals surprising market trends
Tue, 1st Mar 2022
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motorola
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phone
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market
The survey not only found the best looking devices, but revealed some interesting facts about the cellular phone market on a whole.