Productivity Stories

UK Stories

Productivity stories

Artificial Intelligence

UK tech could lose GBP £14.5bn from graduate decline

A smaller pipeline of tech graduates could leave the UK economy GBP £14.5 billion worse off by 2035, a new study warns.

By Sean Mitchell • 4 min read • Yesterday

Digital Transformation

Bee Finance set to expand from three trusts to nine

Six more NHS trusts are due to join, testing whether a flexible shared service can cut costs and improve oversight at scale.

By Karen Joy Bacudo • 4 min read • Yesterday

Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • Yesterday

Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Digital Transformation

Utilize expands SonicWall security deal for 14,000 users

More than 14,000 users will gain wider managed protection as the UK services provider centralises oversight of over 1,200 firewalls.

By Mark Tarre • 3 min read • 2 days ago

Digital Transformation

Quietly transforming CX without replacing humans

AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.

By Richard Hall • 4 min read • Yesterday

Manufacturing

Gigaton raises USD $26 million in Series A funding

The London AI firm's expansion into steel and glass is backed by fresh capital as industrial customers seek lower costs and emissions.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Global Stories

Productivity stories

Hybrid Cloud

AI board priority rises as legacy systems slow scale

Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.

By Sean Mitchell • 4 min read • Yesterday

Digital Transformation

Blue Yonder named Gartner warehouse leader for 18th time

Warehouse operators facing labour shortages may see Blue Yonder's latest recognition as proof its software is still central to automation plans.

By Mark Tarre • 3 min read • Yesterday

Digital Transformation

Pax8 brings Beyond conference to Sydney in APAC push

More than 800 managed service providers are expected in Sydney as Pax8 seeks to deepen its Asia-Pacific presence with a regional conference.

By Mark Tarre • 4 min read • Yesterday

Customer Experience

UKG adds real-time tools for frontline workforce control

Managers can now spot staffing gaps, compliance risks and overtime exposure as they happen, as UKG adds live tools for shift-based workforces.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Hybrid Cloud

IBM & Google Cloud launch new AI modernisation practice

It aims to help regulated industries connect AI agents to legacy systems without rebuilding core infrastructure, as demand for production rollouts grows.

By Mark Tarre • 4 min read • Yesterday

Digital Transformation

TCS wins Europe tech overhaul deal with Canada Life

The insurer's European operations will be refreshed under a multiyear TCS pact aimed at improving resilience, automation and user experience.

By Sean Mitchell • 3 min read • Yesterday

Digital Transformation

ING rolls out AI mortgage assistant in Netherlands

The pilot is expected to speed up complex home-loan decisions while keeping final approval with ING staff and maintaining explainable oversight.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Digital Transformation

Instanda launches AI platform for insurance workflows

Insurers could cut email and spreadsheet bottlenecks as a governed system tracks underwriting referrals, complaints and renewals with audit trails.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Manufacturing

OutSystems honours AI leaders in 2026 innovation awards

Customers are already saving time and millions as the awards spotlight AI tools moved into day-to-day operations across logistics, banking and public services.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago