TelcoNews UK - Telecommunications news for ICT decision-makers

Productivity stories - Page 73

Oracle ai

Oracle boosts customer experience with generative AI in Cloud CX platform

Wed, 20th Sep 2023
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Oracle hospital

Oracle announces healthcare-specific features for Fusion Cloud Suite

Tue, 19th Sep 2023
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uc
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supply chain
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risk & compliance
Oracle announces new healthcare-specific capabilities for the Oracle Fusion Cloud Applications Suite at the Oracle Health Conference.
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Snowflake shares insights into data-forward marketers

Fri, 15th Sep 2023
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data analytics
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martech
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cdp
Snowflake's report reveals how marketers are using data solutions to boost revenue and deliver personalized experiences to customers.
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Salesforce, Google expand partnership to drive productivity with AI

Thu, 14th Sep 2023
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data analytics
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martech
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partner programmes
The partnership will deliver new bidirectional integrations that allow customers to bring together context from Salesforce and Google Workspace.
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HubSpot unveils HubSpot AI platform and new Sales Hub

Mon, 11th Sep 2023
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data analytics
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martech
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cdp
HubSpot has unveiled HubSpot AI, a set of AI-powered products and features to help customer-facing teams excel in a changing business landscape.
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The power of audio experiences in retail and hospitality

Wed, 6th Sep 2023
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cx
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martech
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digital entertainment
The strategic use of audio in retail and hospitality venues can enhance customer experience, drive sales, and improve employee productivity.
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Data centre market primed for explosive AI growth - Omdia

Tue, 5th Sep 2023
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hyperscale
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dc
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ai
AI investment is driving growth in the data centre market, with colocation businesses set to benefit, according to Omdia.
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Couchbase adds generative AI to Capella database-as-a-service

Fri, 1st Sep 2023
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genai
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ai
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cloud services
Capella iQ will use natural language processing to enable developers to build modern applications faster and easier in Capella.
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Slack announces redesigned interface and new user experience

Fri, 11th Aug 2023
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uc
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paas
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daas
This latest evolution of Slack will make it easier for users to stay focused and productive while simplifying access to essential tools and resources.
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RealWear appoints Visionary Inventor Dr. Chris Parkinson as New CEO

Wed, 9th Aug 2023
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healthtech
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clean technologies
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productivity
Dr. Chris Parkinson, co-founder and former CTO of RealWear, has been appointed as the new CEO of the industrial XR wearables leader.
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Amazon Connect Ready to optimise the contact centre experience

Fri, 4th Aug 2023
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uc
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data analytics
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hyperscale
Amazon Connect Ready Partner solutions support seamless customer engagement across multiple channels, improve employee productivity and provide data analytics.
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Urgent: Technologists must sway leaders on app observability

Thu, 27th Jul 2023
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network infrastructure
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productivity
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network management
While technologists are acutely aware of the need for application observability, they are yet to convince senior leaders within their organizations.
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Huawei launches Pangu Models 3.0 and Ascend AI Cloud Services

Wed, 26th Jul 2023
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ai
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ai models
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cloud services
The announcement was made at the annual HUAWEI Developer Conference - HDC.Cloud 2023 – was held in Dongguan, China, this month.
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Ascensos uses Calabrio ONE to save 375 hours a week

Mon, 24th Jul 2023
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uc
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productivity
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contact centre
Ascensos is using Calabrio ONE to schedule 2,500 agents at seven contact centre locations in the United Kingdom, Romania, Turkey, and South Africa.
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87% of ad professionals believe automation can improve profitability

Fri, 21st Jul 2023
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martech
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it automation
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productivity
Automation can modernize businesses and make them more profitable, according to research by Theorem and Hypothesis Group.
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Alibaba unveils AI image generation model Tongyi Wanxiang

Fri, 14th Jul 2023
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genai
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llms
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ai
The generative AI model is now available for enterprise customers in China for beta testing and aims to help businesses unleash creativity and productivity.
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Oracle launches generative AI-powered capabilities supported by OCI

Fri, 30th Jun 2023
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hcm
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genai
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llms
Oracle is integrating generative AI-powered capabilities into its Fusion Cloud Human Capital Management to improve HR processes and increase productivity.
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Harness unveils generative AI assistant AIDA aiding SDLC

Fri, 23rd Jun 2023
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paas
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iaas
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genai
Going beyond code generation, AIDA infuses AI across the entire SDLC, tackling error resolution, security vulnerabilities, and cloud cost governance.
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Workato launches AI assistant to boost productivity and innovation

Wed, 21st Jun 2023
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it automation
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ai
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agentic ai
Workato announces AI@Work to enable enterprises to adopt AI for automations, integrating OpenAI technologies into its platform.
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Advertising agencies in the US will automate 7.5% of jobs by 2030: Forrester

Fri, 16th Jun 2023
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it automation
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genai
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llms
By 2030, US advertising agencies and related services companies will lose 32,000 jobs to automation, about 7.5% of the agency workforce.