TelcoNews UK - Telecommunications news for ICT decision-makers

Quality assurance stories - Page 4

Modern contact centre ai automation agents screens charts efficiency

NiCE report shows agentic AI transforming contact centres

Tue, 17th Feb 2026
#
uc
#
devops
#
digital transformation
Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.
Modern software team workspace pull request review azure theme

Qodo brings AI-powered code review into Azure DevOps

Fri, 13th Feb 2026
#
devops
#
martech
#
application security
Qodo launches a beta Azure DevOps integration that embeds its AI-driven, context-aware code review directly into pull request workflows.
Pm ai planning desk floating task cards jira github gitlab linear

CodeRabbit unveils Issue Planner to sharpen AI briefs

Thu, 12th Feb 2026
#
devops
#
apm
#
ai ethics & governance
CodeRabbit launches Issue Planner beta, embedding AI prompt planning into Jira, Linear, GitHub and GitLab to cut failures from unclear briefs.
Untitled design  64

Highlight appoints new CEO as founder becomes Chairman

Thu, 5th Feb 2026
#
devops
#
digital transformation
#
partner programmes
Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.
Ai agile software team mountain retreat workshop whiteboards

Thoughtworks retreat explores AI's Agile software future

Wed, 4th Feb 2026
#
devops
#
digital transformation
#
application security
Thoughtworks marks Agile Manifesto's 25th anniversary with an AI-focused retreat rethinking how software is built, governed and delivered.
Sf office ai guardrails collaboration staff redeployment scene

Salesforce disputes reports it cut 4,000 roles over AI

Tue, 3rd Feb 2026
#
crm
#
devops
#
digital transformation
Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.
European startup office growth chart eu regulation shields

New book reframes compliance as growth tool for start-ups

Fri, 30th Jan 2026
#
devops
#
supply chain
#
apm
Arcus Compliance founder Lee Bryan's new book urges start-ups to treat regulation as a strategic growth engine, not a drag on innovation.
Uk shopper confused by inconsistent online chair photos living room

AI-edited product images erode trust in marketplaces

Thu, 29th Jan 2026
#
devops
#
cx
#
martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
Modern car interior automated in car app testing dashboard lab

Digital.ai expands automated testing to Android Auto

Fri, 23rd Jan 2026
#
devops
#
digital transformation
#
cartech
Digital.ai adds automated testing for Android Auto and Apple CarPlay, helping automakers validate in-car apps at scale without real vehicles.
Enterprise qa dashboard charts metrics risk collaboration scene

Testlio unveils LeoInsights to turn QA data into strategy

Fri, 23rd Jan 2026
#
gaming
#
devops
#
data analytics
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
5g network slice visibility operations center service assurance

NETSCOUT boosts 5G slicing visibility for operators

Wed, 21st Jan 2026
#
uc
#
firewalls
#
network infrastructure
NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.
Aws practice team at leighton

Leighton launches dedicated AWS practice in the UK

Mon, 19th Jan 2026
#
devops
#
digital transformation
#
hyperscale
Leighton unveils a dedicated UK AWS cloud practice to meet rising demand for digital transformation and legacy modernisation projects.
Indian woman tech leader video meeting uk india modern office

Onepoint leader champions women in global tech delivery

Fri, 16th Jan 2026
#
devops
#
digital transformation
#
apm
Onepoint leader Sangeetha Viswanathan spotlights women steering global tech delivery, uniting UK-India teams through standards, trust and rigour.
Untitled design  39

Altimetrik named major contender in Everest Group QE assessment

Fri, 16th Jan 2026
#
devops
#
manufacturing
#
digital transformation
Altimetrik has been named a major contender in Everest Group's latest PEAK Matrix for enterprise quality engineering services.
Engineer testing complex pcb in european lab french flag bokeh

Siemens buys ASTER to boost PCB test design software

Fri, 16th Jan 2026
#
uc
#
devops
#
manufacturing
Siemens buys French PCB test software specialist ASTER to embed shift-left design-for-test tools into its Xpedition and Valor platforms.
Moody military ops desk ai supply routes map secure data box

AI translation outpaces governance in defence work

Fri, 16th Jan 2026
#
devops
#
digital transformation
#
supply chain
AI translation is racing ahead in defence-adjacent work, as new survey data warns governance and consistency are struggling to keep up.
Ai speed vs manual rework office worker productivity contrast

AI 'productivity paradox' as rework erodes time gains

Thu, 15th Jan 2026
#
devops
#
data analytics
#
digital transformation
Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.
Adlink

ADLINK gains IEC 62443-4-1 nod for secure edge R&D

Wed, 14th Jan 2026
#
robots
#
uc
#
devops
ADLINK secures IEC 62443-4-1 certification, formalising a secure-by-design R&D framework for its industrial edge and OT computing products.
Industrial control room dashboards engineers robotic factory floor

Siemens named Verdantix leader for AI-driven QMS tools

Wed, 14th Jan 2026
#
devops
#
manufacturing
#
data analytics
Siemens named Verdantix leader for AI-driven quality management software, as its QMS tools gain top marks in 2025 Green Quadrant report.
Senior engineer overseeing multiple ai agents building app uis

WaveMaker predicts AI shift in code, UIs & agents by 2026

Wed, 14th Jan 2026
#
crm
#
devops
#
digital transformation
WaveMaker predicts by 2026 AI will speed prototyping but boost demand for senior oversight, personalised UIs and specialised software agents.