Retail stories

Asus courts 215 APAC partners in Sydney, tying AI PCs and omnichannel retail to an ambitious 30% consumer notebook market share goal.

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC’s crowded market.

UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.

AI data centre investment is starving Europe’s PC market of key components, driving sharp RAM and SSD price rises into 2026.

ProGlove co-founder Konstantin Brunnbauer becomes managing director as CEO Stefan Lampa steps down and shifts to an advisory role.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI’s link to day-to-day operations and measurable ROI.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

True Media appoints Alison Clark to lead account management as Senior Vice President, boosting its leadership hub in Minneapolis.

Vertiv launches compact PowerUPS 200 range in EMEA, aiming backup power at homes, gaming setups, retail tills and small office equipment.

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

SCALA partners with Optilogic to formalise use of its AI-driven Cosmic Frog platform for advanced supply chain network design and risk analysis.

NTT DATA and AWS sign multi-year deal to speed enterprise cloud modernisation and move agentic AI systems from pilots to production at scale.

NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.

Logitech G offers 30-day money-back guarantee on JB Hi-Fi pre-orders of its PRO X2 SUPERSTRIKE gaming mouse in Australia.

Unicommerce’s Shipway launches Shipway Cargo, a SaaS platform for quick commerce and B2B logistics, targeting heavy and bulky shipments.

Shoppers are heading back to tech stores across Europe as complex, big-ticket gadgets push buyers towards in-person advice and demos.