Retail stories - Page 207
Expectations for flexible working up to 75%, what can be done?
Mon, 30th Aug 2021
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uc
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hcm
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contact centre
Less than one-third of non-knowledge workers have flexibility in their roles, while 75% of knowledge workers want more flexibility, says Gartner.
Unleashing the power of retail loyalty: Who is getting it right?
Mon, 30th Aug 2021
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crm
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cx
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martech
Loyalty programs provide an exclusive ‘experience beyond the product' and help businesses get a better picture of their consumer buying journey.
DIA accused of being soft on vendor who delivered faulty software
Mon, 30th Aug 2021
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risk & compliance
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dia
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money laundering
Documents released under the OIA reveal degraded intelligence systems at the Department of Internal Affairs, risking data integrity.
Businesses urged to improve customer experience through card-linked loyalty programs
Fri, 27th Aug 2021
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crm
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cx
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martech
Retailers that improve the customer experience are better placed to improve revenue and profits amid growing competition, writes Loyalty Now CEO Cary Lockwood.
Hackers targeting home Wi-Fi routers to steal data
Fri, 27th Aug 2021
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vpns
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phishing
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email security
New research reveals that 1 in 6 users fail to protect their Wi-Fi routers, making them susceptible to new phishing attacks.
Highly accurate AWS machine learning based handwritten document scanner
Fri, 27th Aug 2021
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hyperscale
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public cloud
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ai
ARQ Group launches new AWS tools to improve accuracy of digitised handwriting, helping customers extract data easily.
Traditional banks invest in apps to keep up with the competition
Fri, 27th Aug 2021
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apps
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mobility
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financial institutions
Traditional banks in the APAC region are rapidly developing digital wellness apps to keep up with nimbler digital-only competitors, a new study reveals.
Data storage infrastructure will play a critical role in business recovery
Thu, 26th Aug 2021
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storage
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seagate
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storage management
Seagate country manager for ANZ Jeff Park explains how the right storage infrastructure can set businesses on the path to pandemic recovery.
Vodafone and AWS create unique Kiwi voice for Amazon Connect
Thu, 26th Aug 2021
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crm
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uc
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hyperscale
Vodafone New Zealand has announced the launch of a Kiwi voice for Amazon Connect, the omnichannel cloud contact centre.
Kaspersky uncovers malicious version of Whatsapp mod
Thu, 26th Aug 2021
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application security
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cybersecurity
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apps
Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.
Apptio extends ServiceNow integration, empowers smarter IT decision making
Thu, 26th Aug 2021
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digital transformation
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servicenow
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investment
Apptio unveils certified solution in ServiceNow Store to enhance IT decision making, providing real-time view of tech costs.
A cloud-powered transformation of the utilities industry
Wed, 25th Aug 2021
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datacentre infrastructure
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power / energy
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solar power
The adoption of cloud technologies will significantly impact how the utilities industry approaches asset management, field workforce management and more.
Severe vulnerabilities in appsec environments taking longer to fix - NTT Security
Wed, 25th Aug 2021
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application security
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healthtech
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security vulnerabilities
The average time to remediate the most severe vulnerabilities in an organisation’s IT infrastructure has now reached 256 days.
Trends to follow when dealing with NFTs, generative AI, sovereign cloud, data fabric and composable networks
Wed, 25th Aug 2021
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blockchain
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data fabric
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ai
Three overarching trends to drive organisations to explore emerging technologies such as non-fungible tokens (NFT), sovereign cloud, AI and composable networks.
Artificial intelligence firm Ambit begins investment round
Tue, 24th Aug 2021
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crm
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uc
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cx
The raise is intended to capitalise on trends accelerated by COVID-19, including the rapid adoption of messaging by consumers and 24/7 online shopping.
How adopting a multi-cloud strategy can deliver significant business advantages
Tue, 24th Aug 2021
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hybrid cloud
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datacentre infrastructure
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multi-cloud
Organisations are increasingly adopting a multi-cloud strategy, reaping benefits such as cost savings, agility, and flexibility. Effective management is key.
Hitachi releases next-generation AI powered DataOps Suite
Tue, 24th Aug 2021
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data analytics
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martech
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planning
Hitachi Vantara has unveiled its Lumada DataOps Suite, designed to help businesses leverage data efficiently using AI.
What are the top five threats to financial services orgs? Imperva investigates
Mon, 23rd Aug 2021
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ddos
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fintech
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advanced persistent threat protection
Web application attacks on the financial services sector have increased by 38% between January and May 2021, with COVID-19 playing a role.
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Starburst updates enterprise offering, extends support for data mesh architecture
Mon, 23rd Aug 2021
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cybersecurity
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microsoft
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connectivity
Starburst Enterprise release introduces new capabilities, improved connectivity, enhanced performance, and additional security features.
Get prepared to bring in customers, not fraudsters this festive season
Mon, 23rd Aug 2021
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ecommerce
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online shopping
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retail
This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.