Retail stories - Page 47

Tech giant Tanium appoints Paul Tuffs, an industry veteran with nearly 30 years of experience, as the Regional Vice President for A/NZ to underpin regional growth plans.

Former COO, Melissa Gander, steps into the role of CEO at leading energy software firm Kaluza, poised to drive global growth and further revolutionise the energy sector.

PMT Security strengthens its management team, appointing three new executives amid expansion efforts in Adelaide and Brisbane, signalling their robust growth phase.

“By unifying our software, both the platform and our solutions, we’re able to give a consistent experience to our customers.".

Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.

Repeated software failures at major UK retailers, resulting in delivery hiccups and incorrect payments, highlight an urgent need for improved system maintenance and quality assurance.

Munro Footwear Group, an Australian footwear leader, boosts its inventory efficiency by adopting Fluent Order Management.

Abi Nourai named new Regional Vice President for ANZ at tech giant MongoDB, set to accelerate AI adoption and business growth in the region following his strategic success in the UK.

Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

Payment technology firm DataMesh Group allies with Visa to revolutionise card-acceptance payment processing, ditching the one-size-fits-all approach for a customisable alternative.

Securing a strategic investment of USD $30 million, API security player Traceable AI indicates the sector's growing importance, with 300% YoY growth, aiming to bolster API security initiatives worldwide.

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.

Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.

Everest Group recognises Techwave as a 'major contender' on their SAP Business Application Services PEAK Matrix 2024 for its customer-focused services in Mid-Market Enterprises.

StarHub unveils first-of-its-kind 5Gbps broadband plan, enhancing home connectivity with high-speed fibre technology, priced at just $45/month.

JBL amplifies New Zealand's portable audio scene with the launch of the Xtreme 4, Clip 5, and Go 4, employing innovative AuracastTM technology and prioritising sustainability.

Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.

Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.

Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.